What are the responsibilities and job description for the Call Center Representative position at Longevity Holdings?
The Call Center Representative provides customer service by answering incoming calls and placing outbound calls resolving issues, and ensuring customers have a positive experience.
Essential Job Responsibilities:
Handling about 50 incoming calls per day or placing about 120 Outbound calls per day
Active listening
Verbal and written communication
Professional phone voice and persona
Basic computer proficiency
Skilled typing
Adaptability
Understanding of phone etiquette
Performs other related duties as assigned.
Location and Physical Requirements:
Hybrid; report to Fort Washington office once per week
Prolonged periods of sitting/standing at a desk and working on a computer.
Required Skills:
High school diploma or equivalent
At least one year related experience required
Proficient with Microsoft Office Suite or related software
Salary : $18 - $22
