Volunteer Coordinator

Description

Longleaf Hospice and Palliative Care is locally-owned with offices located in Atlanta, Covington and Roswell, offering end-of-life care to those with life limiting illnesses in the communities we serve. We believe that this very special care is best provided by professionals who live and work in the community they serve. At Longleaf Hospice and Palliative Care, we integrate and address the diverse, seen and unseen needs of patients and their families. 

The Volunteer Coordinator is responsible for the management and development of all volunteer programs for the assigned territory, and for coordinating community education efforts. As Volunteer Coordinator, you will:

• Recruit, evaluate and select volunteer applicants according to organization’s standards
• Provide orientation for new volunteers and ongoing support throughout volunteer’s service with organization
• Assign volunteers to meet program needs appropriate to volunteer interests and skills, and patient/family needs
• Represent and promote hospice to various community groups through educational programs; organize and participate in seminars, workshops and/or continuing educational programs and public relations activities, involving other staff as appropriate
• Promote shared responsibility for attaining the organization’s mission and vision
• Actively participates in QAPI and compliance activities
• Maintain qualifications for role through professional development participation
• Provide supervision and conducts an annual evaluation of each volunteer, acting as a liaison between the Interdisciplinary Group (IDG) and volunteer staff; participate in IDG meetings
• Maintain a file for each volunteer that includes application, role description, background check documents and other compliance related information
• Prepare statistical reports on volunteer hours quarterly and as requested
• Collaborate with other coordinators and leadership to develop policies and procedures related to the standard operation of the hospice volunteer program
• Support Business Development team through referral sources and at attendance at referral source and community events
• Maintain productivity standards
• Document volunteer hours cost savings in accordance with Medicare guidelines
• Other duties as assigned

Requirements

• High School graduate, post-secondary degree or diploma in relevant field (such as communications, public relations, human services, and health) is required; Bachelor’s degree is preferred
• Current driver’s license and proof of auto insurance required
• Minimum of one (1) year of supervisory experience preferred
• Experience in organizing and directing volunteers preferred
• Excellent verbal and written communication skills
• Professional appearance and telephone manner