Degree Completion Advisor and Records Specialist

About Longwood University:

A comprehensive university with a strong liberal arts foundation, Longwood has a distinctive mission to develop citizen leaders who are prepared to make positive contributions to the common good of society. Founded in 1839, Longwood is the third-oldest public university in Virginia.

Longwood is part of the proud tradition of higher education in the Commonwealth of Virginia. Roughly one hour's drive from Charlottesville, Lynchburg, and Richmond, Longwood is located in the historic two-college community of Farmville. Longwood currently has approximately 4,600 undergraduate and graduate students and 39,000 alumni. It maintains affiliations with the neighboring Robert Russa Moton Museum of civil rights history and the Longwood Center for Visual Arts, a nationally accredited university art museum. A member of the Big South Conference, Longwood competes at the NCAA Division I level.

Job Description:

Longwood University invites applications for the Degree Completion Advisor and Records Specialist (FA339) position in the Office of the Registrar. This position will support degree completion functions within the Office of the Registrar to support the mission of Longwood University and the strategic initiatives to increase retention and graduation rates. The Degree Completion Advisor and Records Specialist is responsible for degree completion audits, final degree certification, transfer evaluations, low-level advising, and assisting with commencement preparation as assigned. This position will be one of the School Certifying Officials for veterans education benefits for the undergraduate population. This position also assists with customer service for walk-in, email, chat, and telephone traffic, and assists the University Registrar and Associate Registrars as needed.

Essential Responsibilities and Duties:

• Serve as primary Degree Completion Advisor for large cohort of majors and all that entails (degree applications, substitutions, monitor of 125% state regulation, final certification of degrees for cohort, communicate with students, faculty and department chairs, etc.).
• Advocate on behalf of students with faculty to obtain appropriate substitutions/waivers to facilitate efficient and timely degree completion.
• Serve as one of the School Certifying Officials for students using veterans education benefits, to include, but not limited to, assistant with needed paperwork and certifying student enrollments. Ensure compliance with all veterans education benefits regulations.
• Transfer credit evaluation. Identify and gain faculty approval for transfer credit substitutions/waiver opportunities to facilitate efficient and timely degree completion and assist the university in being transfer friendly.
• Offer superior customer service to all campus constituents via phone, in-person, email or chat to ensure their needs are met.
• Ensure testing of systems is completed timely and by deadlines given by the Associate Registrar of Technology
• Assist Associate Registrar of Degree Completion and Transfer in maintaining transfer equivalencies in Banner and TES.
• Assist in ensuring all policy and procedures are up-to-date and suggest changes that will streamline policy/procedures and ensure they are student focused.
• Preparation and verification of information for commencement ceremony
• Participate in all duties of the Office of the Registrar related to commencement ceremonies.
• Performs other duties as assigned by the University Registrar and Associate Registrars.

Requirements:

• Bachelor's degree required.
• Experience in related tasks within an institution of higher education or Registrar's Office, with knowledge of higher education principles, practices, regulations and processes preferred.
• Experience in veterans education benefits and certification preferred.
• Experience in Banner or other student information system preferred.
• Experience in Microsoft Word and Excel required.

Additional Information:

This position is a full-time, administrative and professional, exempt position. A successful criminal background investigation is required. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

Commonwealth of Virginia benefits accompany this position to include:

• State health and dental benefits & flexible spending accounts
• Paid leave (which may include sick leave, personal leave, annual leave, etc.), and 13 holidays
• Retirement savings plans (some with limited employer match available (VRS))
• Life & Long-Term care insurance
• Employee Assistance Program
• Employee discounts for various services, including Verizon
• Educational benefits for most employees
• Fitness Center membership less expensive than most

In compliance with the Americans with Disabilities Act (ADA), Longwood University will provide, if requested, reasonable accommodations to applicants in order to provide access to the application and/or interview process. You are not required to note the presence of a disability on your application. If, however, you require accommodations in the application and/or interview process, please contact the Office of Human Resources at 434-395-2074 or humres@longwood.edu.

Per CFR: Title 34, the Title IX Coordinator's contact information can be located through this link http://www.longwood.edu/titleix/.

A diversified workforce is an important part of our strategic plan. EOE/AA

Application Instructions:

Review of applications will begin immediately and continue until the position is filled. The position was posted on 1/31/2025. To apply for this position, qualified applicants must complete the online information section and questions, and attach (under "Resume") a letter of interest, a resume, and the names and contact information for three references.