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Infrastructure Systems Engineer

Lonza
Lonza Salary
Salem, NH Full Time
POSTED ON 4/13/2025
AVAILABLE BEFORE 5/11/2025

Join Lonza, a global leader in life sciences, and be part of a dedicated team that transforms innovative ideas into solutions that improve lives worldwide. At Lonza, we empower our employees to take charge of their careers, fostering a dynamic environment where both big and small ideas can flourish.

As an Infrastructure Systems Engineer, you will play a pivotal role in supporting our operations through technical expertise in computerized systems infrastructure tailored for process automation and quality control laboratory systems. Your contributions will be crucial in ensuring our systems are optimized to meet production requirements.

Key Responsibilities :

  • Identify potential technical issues and proactively address them with guidance from your supervisor.
  • Collaborate in the planning and execution of projects involving computerized infrastructure changes and process enhancements.
  • Provide support for various infrastructures including servers, networks, workstations, and storage systems that support Automation, Business Analytics, and Quality Control.
  • Ensure system integrity while identifying opportunities for performance and security improvements.
  • Utilize system documentation and colleague expertise to resolve complex challenges.
  • Participate in an on-call rotation to provide after-hours support for urgent issues.
  • Stay updated on new methodologies relevant to information systems and introduce them with minimal supervision.
  • Contribute to the design of new applications and systems solutions.
  • Execute test scripts under the guidance of your supervisor.
  • Manage change requests and actively engage in the change control process.
  • Familiarize with and adhere to 21 CFR Part 11 regulations.
  • Assist the Quality department with investigations into deviations.
  • Represent Operations Information Systems in Root Cause Analyses.
  • Review and update relevant SOPs and functional specifications as needed.
  • Complete all assigned training activities to remain compliant and skilled.

Key Requirements :

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience preferred.
  • Experience with technical documentation for networks and information systems.
  • Knowledge of infrastructure fundamentals including servers, storage, and operating systems (Windows and Linux).
  • Familiarity with deployment applications and programming languages such as VB Script, .Net, and SQL preferred.
  • Experience with network switching and monitoring utilities, as well as Citrix Metaframe or Microsoft Terminal Services.
  • Strong critical and logical thinking abilities.
  • Proficiency in Microsoft Office Suite with a focus on Outlook, Word, and Excel.
  • Every day at Lonza, our products and services positively impact millions of lives. This responsibility drives us to achieve our business goals ethically and sustainably. By addressing complex challenges and fostering creativity in life sciences, we provide the satisfaction of making a meaningful difference globally.

    Lonza is committed to equal opportunity in employment. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law.

    Location : Portsmouth, NH (Hybrid - 2 days per week remote after onsite training is complete)

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