What are the responsibilities and job description for the Front Desk Receptionist position at Look Eye Care?
Job Overview:
We are seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing the front desk, and supporting various administrative tasks. This is a great opportunity for individuals who enjoy working in a fast-paced office environment and are eager to develop their skills in a dynamic setting.
Duties:
- Greet and welcome patients, visitors, and staff members in a professional and courteous manner.
- Manage the front desk, including answering phones, responding to emails, and taking messages.
- Handle administrative tasks such as filing, data entry, and record keeping.
- Utilize computerized systems to update patient information and perform various administrative tasks.
- Provide customer support to patients and visitors, addressing any questions or concerns they may have.
- Assist with scheduling appointments and managing the clinic's calendar.
- Maintain a clean and organized reception area, ensuring that it is always welcoming and professional.
- Demonstrate a strong understanding of confidentiality and maintain the highest level of discretion when handling sensitive information.
- Collaborate with the rest of the team to ensure that the office is running smoothly and efficiently.
- Perform other duties as assigned by the supervisor or manager.
Qualifications:
- High school diploma or equivalent required.
- Previous experience as a front desk receptionist or in a similar role is preferred.
- Proficiency in computerized systems is a must.
- Excellent communication and customer service skills.
- Ability to manage time effectively and multitask in a fast-paced environment.
- Knowledge of Spanish is a plus.
- Experience working in a medical receptionist or office setting is an asset.
- Strong organizational and administrative skills.
- Ability to work independently and as part of a team.
- Familiarity with proofreading and attention to detail are essential.
- Personal assistant skills are a valuable asset.
- Ability to maintain confidentiality and handle sensitive information.
- A positive and professional attitude is required.
Job Type: Full-time
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
