Network Engineer

Are you the go-to person when the Wi-Fi is down? Do you love troubleshooting networks and making things work seamlessly? If so, join Loop, where we're revolutionizing EV charging. We're looking for a Network Specialist to be our connectivity expert - keeping chargers online, diagnosing network issues, and ensuring our systems operate efficiently.

What You’ll Be Doing

Network Troubleshooting

• Diagnose and resolve network and EV charger connectivity issues, both remotely and in the field.
• Assist customers and field technicians in solving connectivity problems.
• Troubleshoot returned chargers and networking equipment to ensure timely repair or replacement.

Pre-Commissioning Preparation

• Update firmware and software before chargers are deployed.
• Load and test configuration files to ensure smooth operation.
• Perform functionality tests, including derating for specific installations.

Network Configuration and Management

• Configure and manage networking hardware, including routers, switches, access points, and cellular devices (CradlePoint, Ubiquiti).
• Set up secure, reliable network environments tailored to specific deployment needs.
• Manage SIM card activations, deactivations, and cellular data services.

Commissioning Support

• Work with field teams to ensure chargers and networks are properly integrated.
• Provide remote and on-site support for connectivity validation.
• Verify IP schema, VLANs, routing, and firewall configurations.

Documentation and Process Improvement

• Maintain detailed records of network configurations, troubleshooting efforts, and pre-commissioning activities.
• Identify recurring issues and suggest process improvements.
• Create troubleshooting guides and FAQs to improve team efficiency.

What You Bring

Technical Skills

• Proficiency in TCP/IP, VLANs, routing, and network diagnostics.
• Experience with Linux-based systems and tools such as PuTTY or TeraTerm.
• Preferred certifications: CompTIA Network , CCNA, or equivalent.

Problem-Solving and Communication

• Strong analytical skills with a detail-oriented mindset.
• Ability to explain networking concepts clearly to both technical and non-technical stakeholders.
• High level of professionalism and accountability.

Work Environment

• Hybrid Role: Based out of our Phoenix, AZ Logistics Hub, with occasional fieldwork.
• Flexible Work Hours & Travel: Some travel (<20%) within and outside the state may be required.
• Physical Requirements: Ability to lift up to 50 lbs, work on-site, kneel, and handle color-coded wiring.

Qualifications

• Education: Technical college degree or relevant certifications preferred.
• Experience: 5-7 years in networking or related roles, including hardware deployment (routers, switches, access points).
• Preferred Experience: Familiarity with EV charging infrastructure or similar technical environments.

Why Join Loop?

We are a fast-growing company dedicated to making EV charging more accessible, efficient, and reliable. If you thrive in a hands-on, problem-solving environment and want to contribute to the future of sustainable transportation, we want to hear from you.

Apply today to be part of the team driving the future of EV charging.