Legal Services Clerk (Child Support Cases)

SCHEDULE

Monday through Friday, 8:00 a.m. to 4:00 p.m.

14 paid holidays off, sick and vacation leave, personal days, and longevity pay

DISTINGUISHING JOB CHARACTERISTICS

Performs clerical duties related to child support enforcement as authorized by the Title IV-D contract between Lorain County Domestic Relations Court and Lorain County Child Support Enforcement Agency (CSEA). This is a contract-funded position and is not part of the Court's general operating budget. Ongoing funding for this position is dependent upon the continuation of the IV-D contract or external funding resources.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons, covered by the Americans with Disabilities Act, in accordance with its requirements.

Receives documents and forms related to child support enforcement filed with the Lorain County Juvenile Clerk’s Office, reviews documents for accuracy, completeness, and adherence to court standards, files documents and forms in the appropriate case file or creates a new file if needed, assigns case numbers, and maintains court journals. Accepts and processes electronically filed pleadings and journal entries into the Court’s case management system.

Receives and responds to telephonic, electronic, or in person inquiries from the public and/or officials and provides answers or information in a polite and timely fashion.

Generates various legal IV-D documents issued by the Clerk’s office, prepares and issues summons, subpoenas and service of court documents by certified and regular mail. Receives and sends emails and faxes. Scans/images documents for inclusion in the court’s case management system.

Receives and processes IV-D domestic support filings from the prosecutor’s office, enters complaints in case management system, issues copies to appropriate parties, CSEA, and attorneys of record, and prepares folder and maintains files.

Commits and/or releases defendants to/from jail and issues and recalls warrants in a timely and accurate manner.

Consistently meets deadlines. Completes work in a timely, consistent manner and is committed to being available during regular business hours to further organizational goals. Works effectively in a team environment to accomplish organizational goals.

Must be awake and alert at all times. Demonstrates regular and punctual attendance and arrives prepared to work; meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions. Maintains flexibility in work hours to accommodate the needs of the Court.

Maintains a professional and polite disposition at all times when dealing with the public, coworkers, court staff, service providers, law enforcement, and other outside agencies. Stays calm and even-tempered when handling crises, stressful situations, continuous change, or unexpected developments.

OTHER DUTIES AND RESPONSIBILITIES

As directed by Chief Deputy Clerk or Team Leader.

SCOPE OF SUPERVISION

None

EQUIPMENT OPERATED

Computer; printer; telephone, adding machine, fax machine, copier, scanner/imager, shredder and other general office equipment.

CONTACTS WITH OTHERS

Contacts with other persons within the Court on routine matters; or occasional simple question and answer contacts with other divisions, departments, or persons outside of the Court to furnish or obtain information requiring ordinary courtesy and tact. Contacts include, but are not limited to, the general public, court staff, Attorneys, Magistrates, and Judges.

CONFIDENTIAL DATA

Work involves some confidential data of major importance such as client records, medical and mental health reports, police reports or other information, which if disclosed, may have a pronounced adverse internal or external effect detrimental to the Court’s interest; or contrary to recognized professional ethics.

WORKING CONDITIONS

Work is performed in an office setting under good conditions with occasional exposure to noise, dust, heat or some other disagreeable element. Will be required to transport files offsite to/from the Records Center on an as needed basis.

USUAL PHYSICAL DEMANDS

The following physical demands are typicallyexhibited by position incumbents performing this job’s essential duties and responsibilities. These physical demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

While performing the duties of this job, the employee is required to sit, speak clearly and to hear. Work is essentially sedentary with occasional walking, standing, bending, reaching, lifting and carrying items up to 30 pounds, such as papers and files or moving supplies and equipment. Employee converses with others in person and by telephone. Vision demands include concentrated close, relatively detailed vision when using a computer screen, usually more than 50% of the time with the remainder of time requiring only normal attention.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of: computerized office programs, including but not limited to the court’s case management program and Microsoft Office programs; Standard English grammar, spelling and punctuation, basic arithmetic and general court and office practices, policies, and procedures; knowledge of local rules, rules of the Court, state statutes, legal procedures and legal terminology.

Ability to: read, write, and understand the Standard English language; communicate verbally and in writing with court staff, agency representatives, law enforcement, attorneys, and the public in a professional and effective manner; demonstrate sensitivity to professional ethics, gender, cultural diversities and disabilities. Ability to serve the public with diplomacy and respect, exercise patience, objectivity, and maturity. Ability to accept direction and recognize when further assistance is needed; recognize boundaries between job duties and authority; exercise sound judgment, make informed decisions, apply common sense, carry out instructions, and independently problem solve situations that arise and require immediate resolution.

Skill in: general typing; data entry and keyboarding; accurately recording data; arranging items in alphabetical, numerical and subject order, operating general office equipment; operating job software; operation of the Court’s case management system; reading and interpreting court documents.

QUALIFICATIONS

An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is a high school diploma, GED or equivalent.

Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

Possession of a valid Ohio driver’s license and a demonstrated safe driving record. Must be eligible to drive under the county commissioner’s Driver/ Vehicle Risk Reduction Program.

LICENSURE OR CERTIFICATION REQUIREMENTS

State Motor Vehicle Operators License and proof of insurance.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person

Salary : $17