Data processing Technician

Job Title: Technician I, Data Processing

FLSA Status: Nonexempt

Department: Global Technical Support, Customer Service and Service Delivery

Reports to: Supervisor, Data Processing

GENERAL DESCRIPTION / PURPOSE:

The Technician I, Data Processing is responsible for managing the flow of raw data from field operations, generation of track condition reports, Quality Assurance report verification and delivery of reports and data to customers.

ESSENTIAL JOB FUNCTIONS:

Accountability and Responsibility

• Use proprietary software to generate reports from large data files.
• Perform quality control checks of the data and accuracy of reports.
• Ability to identify data or process problems.
• Deliver reports and data to customers according to schedules.
• Manage data files, backups, reports, and archive storage media.
• Observe official released software versions to identify potential bugs and submit improvement recommendations to Aurora Technical Coordinator for review.
• Bring new ideas and methods to the Aurora team.

Communications

• Perform weekly written progress reports to manager/supervisor.
• Communicate effectively with top-level management, field operators, analyst, and other team members.

REQUIRED QUALIFICATIONS:

Education: High School Diploma or GED

Experience: Minimum 1 years; experience working with computers with multiple monitors, Microsoft Office Suite (Excel, Outlook, Word, PowerPoint), Google Earth, remote desktop connection, PC systems, application simultaneously, multi-tasking, performing basic math, operations or experience with data or numerical computations, recognizing real or erroneous data patterns, and function in a fast-pace environment.

Licenses/Certifications: Maintain Railroad Certifications

Knowledge, Skills and Abilities:

• Background in computer operations or experience with data or numerical computations.
• Intermediate level computer skills utilizing multiple monitors, Remote Desktop Connections, Network Drives, and applications simultaneously.
• Proficiency in basic math and English.
• Strong analytical/reasoning skills utilizing pattern recognition.
• Ability to identify real or erroneous data patterns.
• Strong multitasking abilities.
• Ability to function in a fast-paced environment.
• Ability and willingness to adhere to processes and instruction yet retain flexibility to adjust to required process changes.
• Ability and willingness to perform repetitive tasks for extended periods of time.
• Available to work any shifts.
• Ability and motivation to work well with minimal supervision.
• Strong data & PC organizational skills.
• Ability to work in a team environment.

PREFERRED QUALIFICATIONS:

Education: Associates Degree or 2-year college level course work emphasizing science, math, or technology.

Experience: Minimum 1 years’ experience working with data analysis and writing or utilizing basic SQL queries.

WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 10% travel including international, using any method of transportation.
• 10-15% occasional overtime may be required.
• Ability to apply high levels of cognitive, analytical, retention and reasoning.
• Excellent communication skills used within any social context.
• Can stand, sit, walk, reach, balance, stoop, kneel, hear, taste and smell.
• Can see up close, distances, colors and has use of peripheral vision and depth perception.
• Can tolerate variable and sometimes extreme physical conditions during visits or inspections of company equipment in a railroad environment.
• Must be able to lift up to 30 lbs.

Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.

Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.

Starting pay for the position is between $17.50 - $21.88.

Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.

REV February 2025

Salary : $18 - $22