What are the responsibilities and job description for the Technical Writer 2 Job at Lorenz Engineering, a division of The Salem Group in A position at Lorenz Engineering, a division of The Salem Group?
The Technical Writer 2 (Communications and Documentation Specialist) will support the Power Delivery Data Analytics team by creating and managing internal communications and technical documentation for software applications and analytics dashboards. This hybrid role (in-office Tuesday-Thursday) involves composing and maintaining user guides, knowledge base articles, and technical documentation while ensuring clarity and accuracy for internal stakeholders. The specialist will also develop PowerPoint presentations, video content, and executive one-pagers to effectively communicate project updates and new software features.
A key part of the role includes gathering and synthesizing user feedback to improve content effectiveness and enhance user experience. The specialist will also draft emails, newsletters, and website content to keep teams informed of updates and changes. Candidates should have 1-3 years of experience in technical writing and communications , a strong grasp of language and grammar (APA / MLA preferred), and familiarity with data analytics, Power BI, and application development . Proficiency in Microsoft Office Suite (PowerPoint, SharePoint) is required, with UX / UI knowledge and video editing skills (Camtasia, Premiere Pro, After Effects) being preferred. A bachelor’s degree in Technical Communication, Computer Science, or a related field is a plus.
Key Responsibilities :
This role involves developing and maintaining technical documentation , including user guides, knowledge base articles, and internal communications for software applications and analytics dashboards. The specialist will also create PowerPoint presentations, videos, and executive summaries to communicate key updates effectively. Additionally, they will gather and analyze user feedback to improve content clarity, draft emails, newsletters, and website content , and support website maintenance to ensure accuracy and accessibility.
Required Qualifications :
Candidates should have 1-3 years of experience in technical writing and communications , with a strong command of grammar and language conventions (APA / MLA preferred) . Familiarity with data analytics, Power BI, and application development is essential, along with proficiency in Microsoft Office Suite (PowerPoint, SharePoint) .
Preferred Qualifications :
- A bachelor’s degree in Technical Communication, Computer Science, or a related field is preferred. Experience with UX / UI principles and proficiency in video editing tools such as Camtasia, Premiere Pro, or After Effects is a plus.
Qualifications
The Salem Group provides equal employment opportunity to all qualified employees and applicants for employment without regard to race, color, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other category protected by law.
