Business Office Manager - Floating

Lorien Health Services is hiring a Floating - Business Office Manager for their Nursing Home and Assisted Living communities. The floating business office manager is responsible for overseeing the entire revenue cycle of the facility. In addition, as a department head, the business office manager will have various assignments as they work in conjunction with other departments.

Seeking a detailed-oriented, process driven Floating SNF/ALF Business Office Manager. The primary purpose of your job is to assist the facility BOM in all aspects of billing and collections. The primary location for the Floating BOM is the corporate office, however, travel will be necessary throughout Baltimore County, Carroll County and Harford County to provide community coverage as necessary.

Full Time Benefits

• 80 hours of vacation, 40 hours of sick (accrual based)
• 6 Paid Major Holidays
• Carefirst Medical Package
• HRA Fund
• FSA
• EAP Program
• Tuition Assistance
• $60,000 - $65,000 / salary
• Mileage reimbursement as appropriate

Census

· PCC daily census changes – payer, room, discharges…

· Add insurance billing info

· Run Action summary daily and reconcile

· Add new hospitals/outside facilities into PCC

Medicaid

· Meeting with RP’s to explain MA process – fill out application and give list of verification needed.

· MA pending Follow up calls/meetings/emails with reps and caseworkers and add notes into PCC.

· Assist residents/families in getting verifications and filling out applications.

· MA appeals

Deposits

· Post deposits in PCC

· Reconcile and post portal payments.

· Take “on demand” portal payments

· Take “on demand” Credit Card payments

AR

· Review aging

· Collection calls/letters

· Run resident monthly statements/review/manual copay bills/mail

· Adjustments – Transferring copays, SNF/ALF balances….

· Refunds

· Interim and discharge statements

· SNF/ALF financial re-evals – update tracking log/send out re-eval notices/call reps to determine when eligible for MA or need to transfer to SNF

· Audit accounts

· Estate claims

· Insurance company re-credentialing

· Hospice election forms – scanned into PCC and email to pharmacy.

· Issue 30 day discharges

· Fill out and submit LTC Insurance claims monthly

· Input Ins Auth’s # into PCC and Scan into docs tab.

· Input SNF/ALF ancillaries

Admission

· Complete financial review for potential LTC residents or residents with no or partial MCA copay.

· Scan admission documents into PCC on all new SNF admissions

· New admission = census lines, insurance lines, review MC/INS eligibilities, insure AR guarantor address and contact are in PCC, upload admission and financial info.

· Input ALF charges into PCC

· Adjustment for ALF waiting list

· Admission contracts – input AR guarantors (signers), input recurring TV/Phone/Laundry & file chart.

· Update admission contracts with rates, vendors etc…

· Call resident reps about holding bed during hospital stay.

Qualifications

• Proven office management and clerical experience
• Strong communication and organizational skills
• Proficiency in QuickBooks and bookkeeping
• Knowledge of human resources and payroll processes
• Familiarity with medical office management and front desk operations
• Ability to manage vendors and oversee team training and development

Lorien Health Services was founded by Nicholas and Mary Mangione, who set out to provide Maryland's seniors with the pride, dignity, and joy they deserve. Since 1977, we have prided ourselves on being a nursing home that isn't like others in our industry. We break the molds of a typical nursing home with our innovative, patient-centered care that utilizes the latest in healthcare technology in order to achieve the finest outcomes for our patients. Our mission is to continuously seek out and adapt to the ever-changing trends in healthcare technology as a means to maximize the quality of life for our residents.

Lorien Health Services is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected Veteran status.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Long term care: 5 years (Required)
• Assisted living: 5 years (Required)
• Skilled nursing facility: 5 years (Required)
• LTC Business Office: 5 years (Required)

Work Location: In person

Salary : $60,000 - $65,000