What are the responsibilities and job description for the Job: Sr. Product Manager --- Onsite/Hybrid Job -- Full-Time Position position at Lorven technologies?
Job Title: Sr. Product Manager
Location: San Francisco, CA (Onsite/Hybrid Job)
Duration: Full-Time (Permanent Position)
Location: San Francisco, CA (Onsite/Hybrid Job)
Duration: Full-Time (Permanent Position)
Job Description
Key Responsibilities
Product Development and Management
Product Development and Management
- Lead the end-to-end product certification process
- Analyze the current state of certification and identify opportunities for improvement and innovation
- Develop and maintain a feature roadmap for certification products
- Ensure product functionality meets business and customer requirements
Requirements Gathering and Documentation
- Facilitate workshops to capture detailed requirements and business processes
- Collaborate with global cross-functional stakeholders to align business objectives with functional requirements
- Deliver story mapping, user stories, and acceptance criteria
- Validate if problems require technical solutions before engaging engineering resources
Stakeholder Collaboration
- Partner with internal groups, vendors, and consultants to design and build systems according to specifications
- Manage communications between internal and vendor Product Managers and business stakeholders
- Represent the end-user perspective in discussions with leaders, Solution Architects, and Engineers
Implementation and Testing
- Coordinate with engineering for requirements hand-off and build demonstrations
- Plan and facilitate User Acceptance Testing (UAT)
- Draft test scenarios and qualify QA issues against requirements
- Provide training to key business stakeholders
Post-Implementation Support
- Contribute to Change Management and User Adoption strategies
- Serve as the first level of support during Hypercare
- Develop post-implementation support strategies and transition plans
- Ensure smooth operation and maintenance of existing certification systems
Continuous Improvement
- Proactively identify areas for enhancing efficiency and user satisfaction
- Address user-reported issues and bugs to improve the end-user experience
- Collaborate with teams to remove blockers and discrepancies impeding progress
Ownership
- Demonstrate a self-starter mentality, capable of delivering results with minimal oversight
- Embody a "get it done" attitude, taking initiative to overcome obstacles and meet deadlines
- Effectively collaborate with team members across different time zones, adapting communication and work schedules as needed
- Take personal accountability for delivering high-quality results and meeting project objectives
- Proactively identify and address challenges, seeking solutions independently before escalating issues
Minimum Requirements
- 8-10 years of experience in product management (or comparable roles) with a focus on learning technologies and Certification systems.
- Strong analytical and technical skills in information technology.
- Product Certification or Learning domain expertise is a plus.
- Experience working in Salesforce product ecosystem as a Product Manager or in comparable roles.
- Experience working on global implementations.
- Experience working with both business and technical teams, participating in solution design, working with globally distributed development and testing teams in different time zones.
- Strong interpersonal and relationship-building skills.
- Self-starter with a 'get it done' attitude and a strong sense of team spirit; Able to work quickly and accurately under pressure and time constraints.
- Ability to deliver results with large-scale, cross-functional teams in a fast-paced agile environment.
- Excellent oral and written skills, confident communicator with the ability to explain complex issues and solutions in a clear, concise fashion to technical and non-technical audiences.
- Ability to work under pressure, highly adaptable and well-organized; Ability to shift directions quickly when priorities change.
Preferred Requirements
- Salesforce Certified (E.g. Salesforce Certified Administrator, Business Analyst).
- Experience working with various Learning Management Systems (LMS) and Certification platforms.
- Experience working with Certification vendors.
- SAFe methodology.
Salary : $149,000 - $196,800
