What are the responsibilities and job description for the Organizational Change Manager (Non-Technical Program Manager 4) position at Los Alamos National Laboratory?
What You Will Do
The Program Office for the ERP Modernization initiative serves as the central hub for overseeing the successful implementation of the enterprise resource planning (ERP) transformation. The Program Office is responsible for coordinating all project activities, including planning, execution, and monitoring, ensuring alignment with business objectives. It also manages risk, budget, and timeline adherence. Simultaneously, the office drives Organizational Change Management by facilitating stakeholder engagement, communication, and training to ensure a smooth transition and adoption of new systems and processes across the organization. This position, in addition to the Program Office, will report to the Chief Information Officer.
As a Non-Technical Program Manager 4 serving as an Organizational Change Manager in the Program Office for LANL's ERP Modernization initiative, you will play a critical role in ensuring the smooth adoption of new systems and processes by the various business organizations. Your responsibilities will include developing and executing a comprehensive change management strategy that aligns with the program's goals. This involves assessing the organization's readiness for change, identifying key stakeholders, and crafting targeted communication plans to keep everyone informed and engaged throughout the project. Additionally, you will lead efforts to manage resistance, provide ongoing support through training and development programs, and ensure that employees are equipped to transition effectively to the new ERP system. You will also work closely with project teams to integrate change management activities into the overall project plan, fostering a culture of adaptability and ensuring that the benefits of the modernization are fully realized.
What You Need
Minimum Job Requirements:
Desired Qualifications:
Work Location: The work location for this position is telework and is located in Los Alamos, NM. Telework is defined as working from offsite but within 2 hours ground commute of this location. Reporting onsite may be periodically necessary. All work locations are at the discretion of management and can change at any time with appropriate notice.
Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.
Note to Applicants:
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.
Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.
Incentive Compensation Program: Position is eligible to participate in the Triad Incentive Compensation Program. You must be in an eligible position for a minimum of 3 months, before July 1st and remain in an eligible position as of the end of the fiscal year, September 30th. The annual distribution is prorated based on the number of months in the eligible position.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations.
The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947 opt. 3.
The Program Office for the ERP Modernization initiative serves as the central hub for overseeing the successful implementation of the enterprise resource planning (ERP) transformation. The Program Office is responsible for coordinating all project activities, including planning, execution, and monitoring, ensuring alignment with business objectives. It also manages risk, budget, and timeline adherence. Simultaneously, the office drives Organizational Change Management by facilitating stakeholder engagement, communication, and training to ensure a smooth transition and adoption of new systems and processes across the organization. This position, in addition to the Program Office, will report to the Chief Information Officer.
As a Non-Technical Program Manager 4 serving as an Organizational Change Manager in the Program Office for LANL's ERP Modernization initiative, you will play a critical role in ensuring the smooth adoption of new systems and processes by the various business organizations. Your responsibilities will include developing and executing a comprehensive change management strategy that aligns with the program's goals. This involves assessing the organization's readiness for change, identifying key stakeholders, and crafting targeted communication plans to keep everyone informed and engaged throughout the project. Additionally, you will lead efforts to manage resistance, provide ongoing support through training and development programs, and ensure that employees are equipped to transition effectively to the new ERP system. You will also work closely with project teams to integrate change management activities into the overall project plan, fostering a culture of adaptability and ensuring that the benefits of the modernization are fully realized.
What You Need
Minimum Job Requirements:
- Change Management Strategy: Experience developing and implementing comprehensive change management strategy to support large-scale system implementation, ensuring alignment with organizational objectives.
- Stakeholder Engagement: Experience engaging with key stakeholders at all levels to foster a culture of change readiness and to address concerns proactively.
- Training and Development: Experience designing, developing, and/or delivering training programs and materials to prepare employees for new systems, ensuring effective knowledge transfer and skill development.
- Resistance Management: Experience identifying potential resistance and developing strategies to mitigate risks and ensuring smooth adoption of new processes and technologies.
- Performance Monitoring: Experience establishing and tracking key performance indicators (KPIs) to measure the success of change management initiatives and make data-driven adjustments as necessary.
Desired Qualifications:
- Deep understanding of change management principles, methodologies, and tools.
- Experience with communication planning and/or strategies.
- Experience with process optimization.
- Experience with data integrations (such as on-prem to cloud, cloud to cloud, etc.).
- Anticipate and manage risks related to the adoption of IT solutions.
- Work closely with IT project teams to embed change management practices into project plans and timelines.
- Active DOE Q Clearance
Work Location: The work location for this position is telework and is located in Los Alamos, NM. Telework is defined as working from offsite but within 2 hours ground commute of this location. Reporting onsite may be periodically necessary. All work locations are at the discretion of management and can change at any time with appropriate notice.
Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.
Note to Applicants:
- Please provide a comprehensive cover letter that details how you meet the qualifications for the position.
- Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China, the Islamic Republic of Iran, the Democratic People's Republic of North Korea, and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
- PPO or High Deductible medical insurance with the same large nationwide network
- Dental and vision insurance
- Free basic life and disability insurance
- Paid maternity and parental leave
- Award-winning 401(k) (6% matching plus 3.5% annually)
- Learning opportunities and tuition assistance
- Flexible schedules and time off (paid sick, vacation, and holidays)
- Onsite gyms and wellness programs
- Extensive relocation packages (outside a 50 mile radius)
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.
- Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.
Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.
Incentive Compensation Program: Position is eligible to participate in the Triad Incentive Compensation Program. You must be in an eligible position for a minimum of 3 months, before July 1st and remain in an eligible position as of the end of the fiscal year, September 30th. The annual distribution is prorated based on the number of months in the eligible position.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations.
The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947 opt. 3.
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