Technology Project Manager

Definition

Manages, coordinates, and facilitates a portfolio of strategic multi-disciplinary technology initiatives, programs, and projects through project start-up, execution, monitoring and control, release, training, and closure phases.

Typical Duties

Acts as the primary subject matter expert on project deliverables, timetables, risks, and challenges; responds to concerns, requests, and questions from college administration and stakeholders.

Develops a written implementation plan for assigned projects that addresses : project tasks, scheduling, milestones, and timelines; data and system support; risks; progress monitoring and evaluation communication; training and technical assistance; organizational support; staffing / team membership and roles; resource requirements and procurement; and expansion and scale-up requirements.

Develops a progress monitoring and evaluation schedule that ensures the implementation plan is regularly reviewed, updated, and improved.

Develops a project communication plan which includes : communication strategies; audience identification; messages, materials, and format; timing; and project promotion approaches.

Develops a comprehensive organizational change management plan which includes proper stakeholder analysis, effective communication / training, and successful transition strategies.

Develops methods to measure customer satisfaction; seeks feedback at critical milestones and at project completion to ensure project efforts meet customer expectations.

Participates with project stakeholders in assessing and modifying existing internal administrative structures which may be impacted by project implementation including, but not limited to, operational policies and procedures, workflow, forms, contracts, inter-unit dependencies, reporting structures, and supervision.

Measures project performance using appropriate systems, tools, and techniques.

Collaborates with District-level technical managers and analysts across functional areas to coordinate cross-team work, tasks, and activities; to manage changes in project scope and / or approach; and to resolve technical issues as they arise; reports and escalates issues to management as needed.

Effectively monitors the work of third-party consultants and vendors to ensure adherence to contractual stipulations and obligations and other contractual performance metrics.

Manages general, contract, grant, bond, and / or other special funding for assigned technology projects; approves and monitors budget expenditures; prepares budget revisions; approves requests for payment; and provides status and annual reports on all accounts.

Participates in processing and negotiating cost, scheduling change orders, and resolving disputes.

Manages purchasing activities for project procurements; coordinates and facilitates the ordering, receiving, and payment activities related to the acquisition of project technology.

Performs related duties as assigned.

Distinguishing Characteristics

A Technology Project Manager effectively manages, coordinates, and facilitates a portfolio of strategic multi-disciplinary technology initiatives, programs, and projects through project start-up, execution, monitoring and control, release, training, and closure phases.

A District IT Manager, College Technology Services plans, coordinates, and manages the operational planning, execution, and evaluation of day-to-day technology services for all colleges of the District, including computer software, computer hardware, security technology and related peripheral equipment; liaison with college administration regarding the needs and status of local technology issues; and ensures satisfaction with technology solutions and customer service.

Supervision

General supervision is received from a Chief Information Technology Manager, Engineering and Technology Services Delivery. Technical direction is provided to technical and contract / vendor staff on a project-by-project basis.

Class Qualifications

Knowledge of :

Information technology systems, infrastructures, web, and related technologies

Concepts and techniques of project management including project control, planning, estimating, resource management, and quality assurance

Principles, techniques, and tools of project management

Principles, techniques, and tools of scope management

Principles, techniques, and tools of cost management

Principles, techniques, and tools of scheduling

Principles, techniques, and tools of risk identification, analysis and response

Principles, techniques, and tools of quality management

Principles, processes and procedures of change management

Principles, techniques, and practices of transformational leadership

Principles and techniques of business analysis and process transformation

New trends and developments in computer technology

Skill in :

Use of Microsoft Office Suite

Use of Microsoft Project

Ability to :

Effectively plan, track, and monitor the progress of multiple concurrent projects of varying size and complexity following a robust procedural and governance structure

Effectively set priorities, define dependencies, schedule activities, forecast and deliver resources, and organize work for one or more large technology projects

Forecast complex resource needs, identify and break work down into discrete and measurable tasks

Promote project goals, objectives, and approaches to gain the support of technology project stakeholders and users

Recommend actions necessary to resolve impediments to project delivery on schedule

Accurately and thoroughly document project plans, statements of work, processes, procedures, changes and project artifacts pertaining to project implementation

Communicate technical and business knowledge, ideas, and information effectively, clearly, and in easy-to-understand language

Establish and maintain effective and cooperative working relationships with a diverse pool of administrators, technology staff, users and vendors

Actively contribute to a culture of constructive collaboration and innovation with and among colleagues

Consistently use and promote professional standards and practices related to technology

Resolve conflicts and promote cooperation

Write clear, comprehensive, concise, and organized, reports, presentations, communications, and instructions for diverse audiences

Travel to off-site meetings

Entrance Qualifications

Education and Experience :

A bachelor's degree from a recognized college or university, preferably with a major in computer information systems, computer science, computer engineering, mathematics, or a related field.

Three years of recent, full-time, paid, professional-level experience in managing large, complex technology projects. Supervisory experience is desirable. Experience in a higher-education environment is desirable.

Certification :

The following certification must be obtained within six months of employment and remain current thereafter :

• Project Management Professional (PMP) or equivalent such as successful completion of a recognized college-level project management curriculum

Special :

A valid Class "C" California driver's license is required.

Travel to locations throughout the District is required.

Benefits

Reasonable Accommodations

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about their ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, they should always apply for a position and request reasonable accommodation at the appropriate time.

Salary : $50,000