What are the responsibilities and job description for the Information Technology Specialist I - Microcomputer Support position at Los Rios Community College District?
Position Summary
This is an experienced technician. Under general supervision, incumbents perform specific technical, complex support duties.
For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here .
Typical Duties
Determines requirements, installs, configures and maintains desktop operating systems, virtual environments, and application software and hardware in an organization-wide, networked environment. Assists end users with hardware and software applications and / or network usage problems and provides problem resolution; troubleshoots and repairs microcomputers by replacing components and rebuilding and upgrading with new and / or used components; and troubleshoots system problems to provide continued operation through permanent solutions or ways to work around the problems. Serves as technical advisor to college and District staff; assists staff with the planning for new systems or system upgrades; works with college and District Office technicians, specialists, and analysts to maintain college and District-wide systems integrity; and determines necessity and extent of software and hardware upgrades for student use, college staff, administrators, and / or faculty. Develops specifications, descriptions, and operating instructions; performs system analysis on projects of moderate scope; and resolves network connectivity problems on local area network. Manages active directory objects, network shares and network services. Performs first-level problem resolution as assigned by help desk; ensures microcomputers and servers are in compliance with licenses and copyright laws; and researches new technology, evaluates feasibility, and provides draft requisitions for computers and computer related materials. Maintains a depot of spare components for microcomputer repair; surpluses microcomputers and related components; mentors and oversees the work of student assistants and junior technicians; and updates and maintains industry knowledge as related to job functions. Performs related duties as required.
Minimum Qualifications
EXPERIENCE / EDUCATION : An Associate degree in computer science or closely related field (or completion of an equivalent certificate program) and three years experience directly related to job duties; OR , a combination of training and / or four years experience with related job duties likely to have provided the required level of knowledge and abilities. Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.
Experience Requirement : One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement : One year of education is equal to 30 semester units.)
Education must be from an accredited institution.
Application Instructions
Applicants applying to this position are REQUIRED to complete and submit :
- A Los Rios Community College District Application
- Resume or Curriculum Vitae
- Letter of Interest
NOTES :
Do not submit additional materials that are not requested.
