Demo

Receptionist

Lotane & Associates P A
Cocoa, FL Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/22/2025

Job Description

Job Description

Position Overview

We are seeking a highly organized and customer service-oriented Receptionist to join our team at Lotane & Associates.

As the first point of contact for clients, the Receptionist plays a pivotal role in ensuring a welcoming, professional and organized atmosphere within our firm.

This is an excellent opportunity to work in a fast-paced and dynamic environment, supporting our attorneys and staff with administrative tasks while providing exceptional customer service.

Responsibilities

  • Greet and welcome clients and visitors with a warm, positive and professional demeanor
  • Answer and manage incoming calls and direct them to the appropriate departments or individuals ensuring a seamless communication flow.
  • Maintain a neat and organized reception area, ensuring a professional presentation at all times
  • Manage and maintain the postage machine as well as the distribution of incoming and outgoing mail, packages, and deliveries
  • Assist with administrative tasks, including data entry, filing, and document preparation
  • Provide general administrative support to the legal team as needed
  • Perform other duties as assigned

Requirements

  • High school diploma or equivalent, required
  • Prior experience in a receptionist or customer service role is a plus
  • Familiarity with legal terminology and procedures preferred.
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office and other relevant software
  • Strong organizational and multitasking abilities
  • Attention to detail and ability to work accurately under pressure
  • Friendly and professional demeanor, with outstanding customer service skills
  • Ability to maintain confidentiality and handle sensitive information with discretion
  • Work Environment

    This position is a full-time in-house position working Monday through Friday, 8a-5pm at our firm in Cocoa, FL. The work environment is fun, friendly and positive with a diverse pool of employees. This is not a remote position.

    Compensation Overview

    This is an hourly, non-exempt position. Pay is on a bi-weekly cycle. Compensation is based on experience.

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