What are the responsibilities and job description for the New Client Services Representative position at Lothamer Tax Resolution?
We are seeking a New Client Services Representative to join our team! You will be responsible for helping convert prospects to clients by determining their needs
Responsibilities:
- Engage and convert new intakes
- Manage a funnel of leads
- Provide information about the products and services
- Obtain positive reviews
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- MS office proficient
- Spanish speaking a plus
Salary : $40,000 - $50,000