What are the responsibilities and job description for the Meeting and Events Coordinator position at LOTTE NEW YORK PALACE?
- Ensure all billing requirements are met
- Answer all telephone inquiries in a pleasant, courteous and professional manner and ensure that all pertinent information is noted accurately and legibly to be communicated to the Director of Meetings and Events or Catering Sales Managers
- Assist and handle all administrative needs for the Director of Meetings and Events or Catering Sales Managers
- Prepare all written communications: memorandums, BEOs, contracts, sales letters, cover letters, thank you letters, mailings, collateral, etc.
- Retrieve all mail from mail room
- Ensure that administrative operation has adequate stock of materials necessary to perform all daily tasks and order supplies as needed
- Perform all administrative duties in a tidy, organized manner and maintain offices in an orderly and guest ready environment at all times
- Responsible for daily distribution of guarantee sheets, memos, reader boards and their accuracy. Must walk throughout hotel to deliver last minute events
- Check all banquet statements and ensure their accuracy before the conclusion of all events
- Maintain a par stock of all printed menus and sales collateral as well as a stock of completed sale kits.
- Print and assemble all table menus, place cards and tent cards as needed
- Place all flower orders as needed and ensure correct billing
- Communicate all last minute changes, additions and cancellations via telephone or hand delivered memo.
- Ensure that all entries in Delphi are accurate
- Attend all necessary meeting and take appropriate minutes
- Prepare all necessary reports: forecasts, pace reports, lost business reports, inquiries, booking reports, trace reports
- Make room reservations as needed and ensure the delivery of amenities
- Process all purchase orders and special requests
- Order all audio visual requests as needed
Hourly rate: $32.99
Salary : $33
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