What are the responsibilities and job description for the Host/Busser - My Neighbor Felix COS position at Lotus Concepts Management?
We are looking for Hosts/Bussers to join our team at My Neighbor Felix in Colorado Springs! My Neighbor Felix is a pan-Mexican kitchen and bar, serving up fresh cuisine inspired by all seven regions of Mexico and craft margaritas & cocktails in a chic space with friendly vibes. As a Host/Busser at My Neighbor Felix, you will play a vital role in keeping the dining areas and kitchen running smoothly. You will be responsible for supporting the front-of-house staff by managing reservations, ensuring that the dining area is clean, organized, and ready for guests by assisting waitstaff and maintaining a smooth flow of service. If you are looking to join a fun and dynamic team in a lively restaurant and bar environment, we’d love to hear from you!
Hourly pay: $11.79 gratuities (tips)
To apply: Open interviews will be held Mondays, Wednesdays and Thursdays between 2-4 pm at My Neighbor Felix Colorado Springs (1645 Briargate Pkwy Suite 203, Colorado Springs, CO 80920). Bring your resume and ask to speak with a manager!
Qualifications:
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Good communication skills to collaborate with waitstaff and kitchen staff.
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Physical stamina for long shifts, often requiring standing, walking, and lifting.
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Attention to detail and cleanliness.
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Exceptional customer service skills with a friendly and approachable demeanor.
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Strong organizational skills to manage reservations and guest flow effectively.
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Ability to thrive in a high-volume, dynamic, fast-paced environment while maintaining composure.
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Team player with the ability to collaborate effectively with colleagues and management.
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Flexibility to work evenings, weekends, and holidays.
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Previous experience in a host or busser role within the hospitality industry is preferred.
Host Responsibilities:
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Guest Relations: Greet guests with a warm and friendly demeanor, embodying the welcoming atmosphere. Foster positive guest relationships by anticipating needs, providing recommendations, and addressing inquiries with a commitment to the brand.
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Reservation Management: Effectively manage reservations, ensuring accurate seating arrangements and optimizing guest flow for both regular and special events.
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Communication: Maintain clear communication with the service team to ensure smooth transitions between seating and service.
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Guest Assistance: Extend assistance and information to guests, helping them navigate the guests experience and handling any guest concerns or issues with a solution-oriented approach.
Busser Responsibilities:
Table Preparation and Cleanliness:
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Clear and clean tables after guests finish their meals.
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Reset tables with clean dishes, utensils, napkins, and condiments.
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Sweep and mop floors when necessary.
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Wipe down chairs, booths, and other seating areas.
Assisting Waitstaff:
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Support servers by bringing food and beverages to tables.
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Refill drinks and assist with delivering additional items as needed.
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Delivering bread, water, or condiments to tables.
Managing Restaurant Environment:
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Keep dining areas organized and free of debris.
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Restock supplies such as napkins, straws, and silverware.
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Monitor and clean the restroom area to maintain a presentable environment.
Handling Trash and Dishes:
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Take away empty plates, glassware, and trash from tables and bring them to the dishwashing area.
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Ensure the trash bins are emptied regularly.
Assisting with Special Requests:
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Respond to guests’ needs by helping them with special requests or queries.
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Ensure a pleasant dining experience by keeping the area tidy.
Benefits:
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Competitive pay based on experience.
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Opportunities for growth and advancement within the company.
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Employee discounts on food and beverages.
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A supportive, team-oriented work environment.
Salary : $12
