What are the responsibilities and job description for the Front Desk Receptionist position at Lotus Dental?
Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our clients and visitors, providing exceptional customer support and ensuring the smooth operation of our front office. Your professionalism and attention to detail will help create a welcoming environment while managing various administrative tasks.
Responsibilities
- - Greet patients and visitors, and provide assistance with scheduling appointments and checking in for appointments.
- Manage patient records, including updating health information and ensuring compliance with HIPAA regulations.
- Handle phone calls and respond to inquiries in a professional and courteous manner.
- Maintain a clean and organized reception area, including restocking supplies and ensuring that the area is tidy and welcoming.
- Provide administrative support to the office, including filing and data entry.
- Work collaboratively with other members of the front office team to ensure seamless operations.
- Maintain a high level of confidentiality regarding patient health information.
- Stay up-to-date on clinic policies and procedures, and participate in ongoing training to enhance knowledge of medical terminology and health information management.
Qualifications
- High school diploma or equivalent required.
- Experience is preferred, however willing to train the right candidate. Anyone interested in the opportunity are encouraged to apply.
- Proficiency in using electronic dental health records.
- Experience with OPEN DENTAL SOFTWARE would be an asset
- Familiarity with HIPAA regulations and ability to maintain confidentiality regarding patient health information.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic computer skills and proficiency in Microsoft Office applications.
- Bilingual candidates are encouraged to apply, as this will enhance communication with diverse clientele.
- Strong computer literacy skills, including proficiency in Microsoft Office Suite or similar applications.
If you are passionate about providing excellent customer service we encourage you to apply for this rewarding opportunity as a Front Desk Receptionist.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Ability to Commute:
- San Antonio, TX 78232 (Required)
Ability to Relocate:
- San Antonio, TX 78232: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $16
