What are the responsibilities and job description for the Receptionist/Scheduler position at Lotus Trim and Functional Health?
Job Overview
We are seeking a highly organized and detail-oriented Scheduler to join our medical office team. The ideal candidate will play a crucial role in ensuring efficient patient flow and optimal scheduling of appointments. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks effectively in a fast-paced environment. The be someone who enjoys interacting with customers, handling, scheduling tasks, and a knack for.
Responsibilities
- Coordinate and manage patient appointments, ensuring optimal scheduling based on provider availability and patient needs.
- Review documentation to verify patient information and ensure accuracy in scheduling.
- Provide medical administrative support by assisting with patient inquiries and managing phone communications with professionalism and courtesy.
- Maintain an organized system for tracking appointments, cancellations, and rescheduling requests.
- Assist with medical collections as needed, ensuring compliance with office policies.
- Collaborate with the medical office team to enhance patient service and improve overall workflow efficiency.
- Utilize Meditech or similar systems for effective management of scheduling processes and documentation.
- Properly educate Clients/patients the importance of scheduling with the physician and adding additional products when beneficial.
Skills
- Proficiency in medical scheduling practices and management systems.
- Strong documentation review skills to ensure accuracy in patient records and appointment details.
- Excellent phone etiquette to communicate effectively with patients, providers, and staff.
- Experience in medical administrative support roles is preferred, with a focus on patient service excellence.
- Ability to work collaboratively within a team while managing individual responsibilities efficiently.
- Strong organizational skills with the ability to prioritize tasks in a dynamic environment.
- Work closely with .
- Provide/ on scheduling callbacks, and rates from inquiries to appointments.
- Have a sales mindset.
- Have a positive and upbeat attitude that displays kindness and is engaging.
Join our dedicated team as a Scheduler, where your contributions will directly impact the quality of care we provide to our patients!
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Opportunities for advancement
- Paid orientation
Schedule:
- Monday to Friday
Work Location: In person
Salary : $19 - $21