What are the responsibilities and job description for the Transit Operations Program Administrator position at Loudoun County Government?
About the Role:
In this key position, you’ll manage transit contractors, ensure service quality and safety, and lead a team of transit professionals. You’ll work to optimize operations, enhance customer experience, and maintain compliance with regulatory standards—all while keeping our transit services running smoothly.
Key Responsibilities:
• Contract & Operations Management – Oversee transit service contracts, monitor performance, and drive continuous improvement.
• Leadership & Team Development – Lead a dedicated team, providing mentorship and strategic direction.
• Performance & Data Analysis – Use data-driven insights to enhance efficiency and customer satisfaction.
• Budget & Grants – Manage budgets, monitor expenses, and oversee grant applications and reporting.
• Regulatory Compliance & Safety – Ensure adherence to local, state, and federal regulations while fostering a strong safety culture.
• Community Engagement – Collaborate with stakeholders, address customer concerns, and drive service improvements.
What We’re Looking For:
A proactive problem-solver with experience in transit operations, contract management, and team leadership. Strong communication, analytical, and strategic planning skills are essential.
This position is eligible for partial telework in accordance with County and Department policies.
Hiring salary is commensurate with experience.
• Experience using real-time information and electronic fare collection systems is preferred
• Federal and State grant reporting experience is preferred
Will be required to work in an outdoor environment and/or operate a vehicle in various types of weather. This position requires flexibility to be present during early morning hours, evenings and periodically work weekend days to monitor transit operations. This position is considered “essential.”
Salary : $94,566 - $170,219
