Computer Analyst III

The function and purpose is to support network-connected servers, custom application databases, individual computers, including 30 admin users, email, and 100 computers on the fitness floor, 2 smart classrooms, coordinates network security, user training and related documentation, coordinates development and maintenance of custom applications, supervises 2 student workers, provides user support to admin staff and all fitness equipment clients. This position reports to the Computer Manager I.

Job Responsibilities:

60% Administrative Support: Support UREC's network-connected devices (100 pieces of fitness equipment, 30 administrative computers, 2 smart classrooms, physical and virtual servers, marketing suite, iris scanners, point of sale computers including credit card and tiger cash interface; Adhere to a $360,000 technology budget used to upgrade and maintain the network-connected systems. Provide technical assistance in maintaining software for automation of UREC's processes: program registration, faculty/staff membership purchases and court reservations; Serve as the main point of contact with Innosoft Fusion (rec management software),  SubItUp (time & attendance and scheduling software), Screencloud (digital signage management software), FusionWAVE (digital signage management software), FusionPLAY (intramural leagues scheduling software). Coordinate operation/maintenance of UREC networks using the campus-wide backbone;  Implement, maintain, and support hardware/software for physical and virtual servers; Provide user support and training service for staff at all levels by providing technical information and assistance on a wide range of IT related issues; Maintain user manuals and other technical documentation.

30% Quality Control: Serves as secondary liaison with various areas within the Office of Technology Services (ITS);  Coordinate and monitor data exchange between departmental servers and other campus computers; Serve as security officer for the networks, manage user login ids and passwords, monitor usage, and detect and investigate improper use; Serve as primary Restricted Security Officer (RSO) for departmental users in university enterprise system, network administration, and user support; This includes the Office of Telecommunications on issues relating to Microsoft Teams services, data circuits, wireless technologies and Information Technology Support (ITS) on issues relating to Computing Services support of our operations and projects to integrate the ITS help desk systems with UREC operations.

10% Other Duties As Assigned: Other duties as assigned by UREC leadership or Computer Manager I. This includes but is not limited to efforts that support broad division/institution efforts including at least 40 hours per year spent helping divisional initiatives such as Move-In Day, Welcome Week, Family Weekend, Career Expo, Disability Services Finals Testing, other special projects, etc.

Minimum Qualifications:

Bachelor's Degree with 3 years of related experience

Preferred Qualifications:

Bachelor's Degree in ISDS, Computer Science, or related field with experience in Innosoft Fusion; database management; Windows 10/11 Workstation; Windows Server 2008, 2016, 2019; server and desktop virtualization; networking, active directory, and user support; hardware troubleshooting, repair, and replacement; and database management.

Preferred Certifications:

CompTIA A Certification

Special Requirements/Expectations:

Must be able to walk up 4 flights of stairs while carrying technology equipment including but not limited to computers, printers, etc.

Due to the position's physical requirements, a pre-employment physical examination will be required per FASOP: HR-04.

Special Instructions:

Applications will be accepted online on the LSU Careers website. Requested application materials include a letter of interest; curriculum vitae or resume; and the names, telephone numbers, and e-mail addresses of at least three professional references. A copy of your transcript(s) may be attached to your application (if available). However, original transcripts are required prior to hire. Salary will be competitive and commensurate with qualifications. An offer of employment is contingent on a satisfactory pre-employment background check.

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Remote Work - Positions approved to work remotely outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

LSU is an Equal Opportunity Employer:

LSU believes diversity, equity, and inclusion enrich the educational experience of our students, faculty, and staff, and are necessary to prepare all people to thrive personally and professionally in a global society. We celebrate diversity and are committed to the principles of diversity and inclusion. We actively seek and encourage qualified applications from persons with diverse backgrounds, cultures and experiences. To learn more about how LSU is committed to diversity and inclusivity, please see LSU’s and . Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact the Office of Human Resource Management ().   

HCM Contact Information:

Questions or concerns can be directed to the LSU Human Resources Management Office at or emailed