What are the responsibilities and job description for the Program Coordinator – Academic Success position at Louisiana State University?
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Job Posting Title:
Program Coordinator – Academic SuccessPosition Type:
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Job Description:
Program Coordinator – Academic Success
Reporting to the Assistant Director of Academic Success, the Program Coordinator for Academic Success is a key member of the Student Success team within Residential Education. The Coordinator serves as a point of contact for Residential College operational support for the rectors through their use of in-hall classrooms and assists in departmental recruitment for Residential Colleges at orientations and visiting days.
GENERAL RESPONSIBILITIES FOR THIS POSITION INCLUDE:
- Serves as the lead for course scheduling duties and the direct liaison to the Office of the University Registrar, and monitors course section enrollment, in consultation with the rectors
- Supports Residential Life communications office as the point of contact for faculty/rectors, including coordinating and implementing marketing efforts
- Uses university systems including Workday and StarRez to solve problems related to student enrollment in various course sections, residence halls, and residential colleges
- Coordinates classroom usage and reservations within LLPs and communicates with stakeholders and serves as the primary liaison for rector staff members affiliated with LLPs including indirect oversight of in-hall staff efforts within LLP communities
- Ensures highest level programming in interventions provided to students by seeking continuous improvement and builds a culture of community/cohesion within LLP communities.
OPPORTUNITIES FOR LEADERSHIP:
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Renewed Focus to Complement the Academic Experience
By infusing mutually beneficial programs and supporting the scholarship first agenda of the university, the Coordinator for Academic Success will work towards a continuous improvement plan focused on providing transformational, co-curricular experiences. The Coordinator will have the opportunity to evaluate, develop, and implement academic initiatives as a member of the Student Success team within Residential Education in order to elevate programs to complete the academic experience. -
Enhance and Assist in the Growth of Living Learning Programs (LLP) at LSU
LSU has several Living Learning Programs with varying levels of engagement, output, and overall success. The Coordinator for Academic Success will work closely with the Assistant Director for Academic Success to create and deliver training sessions that increase staff awareness and commitment providing support for faculty and student staff who operate within an LLP community to improve the overall experience and outcomes of LLPs at LSU. -
Engage in Assessment Initiatives
Data is a powerful tool only when we can make sense of the information and utilize it to improve our current practices. LSU Residential Life has access to an incredible amount of student data supporting programmatic and occupancy management that is currently underutilized. The Coordinator for Academic Success will collect and report retention and satisfaction data, measure learning outcomes related to these communities, and provide ongoing training on utilizing and making meaning of data presented through professional development opportunities. -
Telling our story
As a member of the recruitment team for new students and faculty members, this Coordinator for Academic Success has an opportunity to learn what pieces are missing in the understanding of this student success initiatives. Working in conjunction with the communications team in Residential Life and the LLP academic/campus partners, the Coordinator will work to create a marketing plan for LLPs to allow a reciprocal relationship of engagement and advancing knowledge within and across institutional units.
ATTRIBUTES OF THE SUCCESSFUL CANDIDATE:
- Collegial team player who actively builds authentic and mutually beneficial relationships, who can influence others without positional authority, who puts institutional priorities before their own interests, and who is unconcerned with where credit for accomplishing institutional objectives is assigned.
- Track record of effective leadership and management that includes the development of staff, the ability to articulate clear expectations and provide timely feedback and the willingness to redirect behaviors, practices, or attitudes that are misaligned with institutional or divisional objectives, or that are inconsistent with the maintenance of a positive work environment.
- Dedicated Housing Professional, who is interested in advancing their career in the field of Housing and Residential Life and has an understanding or the demands and challenges of working in this area.
- Deep appreciation for the educational and social value of a residential community where students feel connected, and a demonstrated commitment to accessible programs, services, events, and experiences.
- Does not begin with no but is willing and able to say it with kindness when appropriate and necessary.
- Being philosophically and ethically grounded, but with an interest in curiosity and innovation. An understanding that the best practice is one that is most relevant to LSU students at this moment in time –a reality that is ever-changing.
ABOUT THE DIVISION OF STUDENT AFFAIRS PRIORITIES:
At LSU, we work diligently to create the conditions that make a difference both in the lives of students and for the state of Louisiana. Regardless of the unit, the DNA of student affairs work at LSU is predicated on three priorities. Foremost, we maintain a commitment to quality which is rooted in the belief that LSU students deserve our best effort. Every interaction we have with students should communicate care, relevance, polish, and attention to detail. We work to ensure every space, place, and staff-to-student interaction communicates a sense of home to students. Finally, we design programs, services, events, and experiences with everyone in mind.
DEPARTMENT OF RESIDENTIAL LIFE MISSSION STATEMENT
Provide dynamic student-focused learning communities that support development and academic success in clean, safe, and sustainable facilities that meet the needs of the campus community.
RESPONSIBILITIES:
- Program Support (35%): Serves as the contact person for course scheduling duties and the direct liaison to the Office of the University Registrar; monitors course section enrollment, in consultation with the rectors, advises Office of University Registrar on when to release unused seats; maintains spreadsheet of courses, curriculum, and enrollment; adds course schedules to StarRez for course sections taught in residence halls; coordinates these seats with the Assignments team for student housing assignments in each Residential College
- Program Assessment (25%): Assembles and analyzes statistical data for assessment purposes including but not limited to work with the LLPs' contribution to LSU’s strategic plan; prepares information for the LLP Annual Report; completes assessment assignments at the request of the Assistant Director; uses university systems including Workday and StarRez to solve problems related to student enrollment in various course sections, residence halls, and residential colleges
- Administrative Support (15%): Coordinates classroom usage and reservations within LLPs and communicates with stakeholders; prepares materials for meetings and facilitates updates and reports from faculty and in-hall staff; serves as the primary liaison for rector staff members affiliated with LLPs; plans and executes Residential College orientation and retreats throughout the year
- Communication & Recruitment (10%): Supports Residential Life communications office as the point of contact for faculty/rectors, including coordinating and implementing marketing efforts; maintains accurate information on housing website, blog, event calendars and digital signage; provides customer service via email management for LLPs; represents the LLPs at on and off campus recruitment events, orientations and tours
- Quality Control (5%): Ensures every aspect of programmatic outputs including administrative tasks, implementation, and overall design exudes a high degree of quality. Embraces and executes the marginal gains approach and seeks to increase level of all services, events, programs, and experiences in department for continuous improvement every academic year.
- Direct Student Engagement (5%): Opportunity to teach an introductory UNIV 1005 course for LSU Eunice students; advise undergraduate Peer Mentors hired to assist with LLP administration
- Other Duties as Assigned (5%): Other duties as assigned by the Assistant Director for LLPs or the Associate Director for Student Success. This includes but is not limited to efforts that support broad division/institution efforts including at least 40 hours per year spent helping divisional initiatives such as Move-In Day, Welcome Week, Family Weekend, Career Expo, Disability Services, Finals Testing, other special projects etc.
MINIMUM QUALIFICATIONS:
- Master’s Degree
- LSU is dedicated to fostering an environment where our employees feel appreciated for their skills and individuality. If a candidate does not meet the minimum qualifications listed but has substantial experience in the key job responsibilities, we encourage them to apply.
DESIRED QUALIFICATIONS:
- Master’s Degree in College Student Personnel, Higher Education Administration or a related field
- 1 or more years of experience working within higher education setting
- Experience working with academic support programs
- Experience working with StarRez, and Workday systems
- Experience with managing competing priorities
- Strong attention to detail
APPLICATIONS:
Applications will be accepted online on the LSU Careers website. The search committee will begin reviewing applications immediately and continue to accept applications and nominations until the position is filled. However, to assure the fullest consideration, candidates are encouraged to have complete applications submitted by March 14. Requested application materials include a letter of interest; curriculum vitae or resume; and the names, telephone numbers, and e-mail addresses of at least three professional references. One of the professional references needs to be your most recent supervisor. Salary will be competitive and commensurate with qualifications. An offer of employment is contingent on a satisfactory pre-employment background check.
SPECIAL REQUIREMENTS/EXPECTATIONS:
Ability and willingness to work frequent evening and weekend hours.
As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.
This position is considered operational essential and may be asked to work during an official closure but is otherwise not required to report to the physical campus during a closure and whose absence does not present a risk to the safety, resources, and well-being of the campus per FASOP HR-01.
Additional Job Description:
Special Instructions:
Please provide your cover letter, resume, and three professional references including name, title, phone number and e-mail address. For questions or concerns regarding the status of your application or salary ranges, please contact Michael Dobrin at mbdobrin@lsu.eduPosting Date:
Closing Date (Open Until Filled if No Date Specified):
Additional Position Information:
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
Essential Position (Y/N):
LSU is an Equal Opportunity Employer and SAME Agency:
LSU is designated as a
State As a Model Employer (SAME)
agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management (hr@lsu.edu
).HCM Contact Information:
For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email
HR@lsu.edu
. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.
