What are the responsibilities and job description for the Test Center Administrator position at Louisiana State University?
About Us:
Louisiana State University of Alexandria is a publicly supported institution that provides undergraduate level college education to the citizens of Central Louisiana. The university is a unit of the LSU System and operates under the auspices of the Louisiana Board of Regents. LSUA is located in Rapides Parish.
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Job Posting Title:
Test Center AdministratorPosition Type:
Department:
Work Location:
Pay Grade:
Job Description:
Test Center Administrator Description and Responsibilities
Responsibilities:
Maintain a working knowledge of policies, practices and procedures; Greet Examinees and verify identification
Identify and report problems occurring at the site
Resolve candidate and/or building problems or report them to appropriate supervisor
Identify and report problems occurring at the site
Resolve candidate and/or building problems or report them to appropriate supervisor
Maintain confidentiality for clients
Protect security of all software and testing equipment
Monitor environmental conditions and keep them within established limits
Operate computer equipment
Maintain office supplies
File reports with corporate office as required daily and/or for any occurrence which falls outside acceptable guidelines
Maintain office environment to Prometric corporate standards
Accept responsibility for special projects as assigned by manager
Manage incidents of unacceptable identification or authorization-to-test documentation according to Prometric's and the client's expectations
Protect security of all software and testing equipment
Monitor environmental conditions and keep them within established limits
Operate computer equipment
Maintain office supplies
File reports with corporate office as required daily and/or for any occurrence which falls outside acceptable guidelines
Maintain office environment to Prometric corporate standards
Accept responsibility for special projects as assigned by manager
Manage incidents of unacceptable identification or authorization-to-test documentation according to Prometric's and the client's expectations
Manage candidate misconduct, such as a security breach or inappropriate or threatening behavior, according to Prometric's and the client's expectations
Engage property management to maintain environmental conditions within acceptable limits
Maintain appropriate levels of inventory for unhindered test administration
Refer candidates, clients and the general public to appropriate sources for situations outside of the TCA's authority
Additional Job Description:
Competencies:
None
Special Instructions:
The Test Center Administrator works in a fast-paced environment in a professional office setting. As front-line staff for Prometric, the TCA is responsible for greeting candidates, verifying their identification and supervising test administration following established Prometric guidelines. This position will also be responsible for site security and maintaining a clean and comfortable testing environment. The TCA will be able to deal with any issues arising at the site in a professional, caring manner, acting as a representative of Prometric.Background check is required for hire. Please be sure to fill out application completely.
Questions or concerns about your application should be directed to LSUA Human Resources at 318-473-6401 or HumanResources@lsua.edu.
Posting Date:
Closing Date (Open Until Filled if No Date Specified):
Additional Position Information:
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSUA offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
Essential Position (Y/N):
LSUA is an Equal Opportunity Employer.
HCM Contact Information:
Questions or concerns can be directed to the LSU Human Resources Management Office at 318-473-6401 or emailed hrm@lsua.edu
