Case Manager- program Associate

This staff member will provide intakes, assessments, along with outreach and support to assist people to find housing and if possible to avoid needing to enter a shelter. Working with a staff team, this worker will assist with follow-up services and in prioritizing for shelter beds or other Louison House housing programs.

This job needs a very organized person who can deal with paperwork details and at the same time be compassionate in working with people who come for services or are part of one of our housing programs.

Many of the people we work with have experienced substance addiction, mental health issues and homelessness. Louison House, Inc. is a nonprofit agency, well known in the community and serving people struggling with homelessness or housing instability in Northern Berkshire and beyond.

The job main location will be North Adams, but there will be travel to work with people at our emergency or transitional housing programs. We are looking for someone with knowledge of Northern Berkshire and the Berkshires in general along with the ability to quickly learn and adapt in various settings.

This job requires previous experience in human services, a valid driver’s license and vehicle, strong math and computer skills, specifically with Excel and Word and the ability to learn simple data entry systems. We need the person to have a working knowledge of the Berkshire social service agencies and programs, comfort with people with addiction and mental health issues, and to be a very dependable person. We are looking for someone who can work in a fast paced environment as a team player that can problem solve quickly with the clients, while paying attention to details and to the specific needs of the client.

People Skills needed: good communication skills, empathy for people in difficult or crisis situations, non-judgmental, and problem solving skills.

Computer skills needed: Word, Excel, and the knowledge of or the ability to learn data entry for a housing data system.

Summary

As a Case Manager - Program Associate, you will be instrumental in providing support and guidance to individuals facing various challenges, including addiction and behavioral health issues. Reporting to the Program Director, your core skills in social work will be essential in delivering effective crisis intervention and management. You will utilize your premium skills in addiction counseling and crisis management to assist clients in navigating their circumstances. Additionally, your relevant skills in motivational interviewing and workforce development will enhance your ability to mentor and empower clients towards achieving their goals. Join our dedicated team and make a meaningful impact in the community.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Application Question(s):

• Are you comfortable working with people who may have substance use and/or mental illness? Do you have a car that you can commute safely between job locations as needed?

Experience:

• Social work: 2 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• North Adams, MA 01247 (Required)

Work Location: In person

Salary : $18 - $20