What are the responsibilities and job description for the Customer Service Representative position at Louisville Kentucky Insurance?
Job Description
Our office isquickly growingand we need someone who we can train to fit in our office puzzle! The position offered isfull time. Our Customer Service Representative needs toexceed customer service standardsto current clients while alsoassisting prospects as they call in.
No prior experience is necessary
Apply for the position today by completing the form and completing the assessment.
Salary: $32000.00 - $58000.00 per year
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Responsibilities
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Schedule appointments for sales staff to meet prospective customers.
- Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
Salary : $32,000 - $58,000