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Social Service Program Coordinator

Louisville Metro Government
Louisville Metro Government Salary
KY 40202, KY Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 2/4/2025
Summary Objective

The purpose of this position is to coordinate community outreach and social service program events and activities. Conducts employee and volunteer training and social service client assessments.
This class works independently, under limited supervision, reporting major activities through periodic meetings.

ESSENTIAL FUNCTIONS
The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

RESILIENCE & COMMUNITY SERVICES - KHBE NAVIGATOR PROGRAM

  • Assists individuals, families, and small businesses with enrollment in Qualified Health Plans (QHP) and insurance affordability programs.

  • Informs the public about health insurance options, insurance affordability programs, and QHP selection.

  • Submits applications for other public assistance programs on behalf of Kentuckians.

  • Provides program assistance remotely via phone or other means.

  • Works with the public outside of their offices; Conduct enrollment activities in a face-to-face manner; conduct home visits as needed.

  • Travels to consumer locations and local events to educate Kentuckians about the State Based Marketplace and assist with enrollment activities.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

  • Bachelor’s Degree in Counseling, Education, Social Science or related discipline.

  • Four (4) years of social work, social service, community service or related experience or an equivalent combination of education, training and experience.


OTHER MINIMUM REQUIREMENTS

  • Must possess and maintain a valid state driver’s license with an acceptable driving history.


RESILIENCE & COMMUNITY SERVICES - KHBE NAVIGATOR PROGRAM

  • Register for and successfully complete required Annual State Based Marketplace (SBM) Kynector Certification training and any training required by Division of Health Benefit Exchange (DHBE).

  • Have reliable means of transportation.

  • Provide proof of vehicle insurance appropriate for business use.


PHYSICAL DEMANDS
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

  • Performs light to medium work that involves walking or standing virtually all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or considerable skill, adeptness and speed in the use of the fingers, hands or limbs in tasks involving close tolerances or limits of accuracy.


UNAVOIDABLE HAZARDS (WORK ENVIRONMENT)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

  • None.


AMERICANS WITH DISABILITIES ACT COMPLIANCE

Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

STANDARD CLAUSES

May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government.
This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

ESSENTIAL SAFETY FUNCTIONS

It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.
Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.

EOE

Salary : $48,734

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