What are the responsibilities and job description for the Front Desk Receptionist position at Love Blood Ink Tattoo?
Front Desk Agent
Overview:
Are you a dynamic individual with a passion for exceptional customer service? Join our team as a Front Desk Agent and be the first point of contact for our guests. As a Front Desk Agent, you will play a crucial role in ensuring smooth operations and providing a welcoming experience to all visitors.
Duties:
- Greet and welcome guests in a friendly and professional manner.
- Manage check-ins and check-outs efficiently.
- Answer phone calls, emails, and inquiries promptly.
- Assist guests with reservations and provide information about services and amenities.
- Maintain a tidy and organized front desk area.
- Handle payment transactions accurately.
- Coordinate with other departments to fulfill guest requests.
- Ensure guest satisfaction by addressing any issues or concerns promptly.
Experience:
- Previous experience in a customer-facing role is preferred.
- Proficiency in clerical tasks such as data entry, filing, and record keeping.
- Familiarity with medical office procedures or event planning is a plus.
- Strong proofreading skills for maintaining accurate records.
- Knowledge of office management practices.
- Ability to transcribe information accurately.
- Experience as a personal assistant or in customer support roles is beneficial.
- Familiarity with phone systems for handling incoming calls effectively.
If you are enthusiastic about providing top-notch customer service, possess excellent organizational skills, and thrive in a fast-paced environment, we invite you to apply for the Front Desk Agent position. Join our team and be part of creating memorable experiences for our guests!
Job Type: Full-time
Pay: $10.00 - $10.50 per hour
Expected hours: No more than 40 per week
Benefits:
- Flexible schedule
Schedule:
- 10 hour shift
- Rotating weekends
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $10 - $11
