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Patient Services Representative

LOVE HEALTH L.L.C.
Beverly, CA Full Time
POSTED ON 4/2/2025 CLOSED ON 4/24/2025

What are the responsibilities and job description for the Patient Services Representative position at LOVE HEALTH L.L.C.?

Required Qualifications:

  • Experience with medical insurance, referral processes, and benefit plans
  • 1 year of recent experience working in an outpatient clinic or medical office setting
  • Ability to read, understand, and respond to detailed oral and written instructions

Preferred Qualifications:

  • 2 years’ recent experience working as a Patient Service Representative
  • Experience with CS-Link/Epic
  • Understanding of medical terminology

Job Duties:

  • Primary point of contact for patient relations in person and by phone
  • Greet patients and assist in resolving patient concerns and escalating as appropriate
  • Check patients in/out and collect co-payments, give receipts, and reconcile payments
  • Verify patient demographics and insurance information in CS-Link/Epic
  • Schedule appointments and complete patient registration
  • Process and track referrals and authorizations for various insurance types
  • Handle patient/provider correspondence
  • Explains polices, procedures, or services to patients
  • Sanitize workspace using provided supplies and following department guidelines

Job Type: Contract

Pay: Up to $23.00 per hour

Expected hours: 40 per week

Schedule:

  • 5x8
  • Day shift
  • Monday to Friday

Work Location: In person

Salary : $23

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