What are the responsibilities and job description for the Associate Application Administrator position at Love's Travel Stops & Country Stores?
Req ID: 461965
Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately *
Welcome to Love's : Love’s Travel Stops and Country Stores is looking for a Senior Application Administrator / Site Reliability Engineer to join our Platform Operations Group. As a member of the SRE team, you will help marry software engineering with system administration to build and run highly reliable, scalable, and efficient services, keep our critical applications operating by managing day to day performance that includes, hardware, software, provisioning, troubleshooting, security hardening, deployments, and engaging with other teams. The team plays a critical role in ensuring optimal application performance by working with Developers, Security, and other teams to improve performance and availability for the company and its customers.
Job Functions:
Work with other team members collaboratively in understanding and resolving application and platform issues. Ensure platform and application stability and reliability.
Write code and automation scripting (PowerShell, Terraform, Python, etc.) to reduce administration time, automate operations tasks, design for failure, measure everything, and continually raise the bar for availability, performance, and developer velocity.
Manage Internet Information Server (IIS), sites, servers, and applications.
Create CI/CD pipelines and deployment automation to deploy updates and packages to our various environments when requested by the developers and business owners.
Complete project tasks as assigned on time.
Follow established processes for change control (ITIL) and Agile methodologies.
Be part of an on-call rotation to provide 24x7 support for our applications.
Able to understand and troubleshoot complex problems and provide solutions.
Work with other members of the team, developers, analysts, and server group to provide operational support and triage.
Resolve production issues when they arise and work with other teams on their production issues when our applications are affected.
Proactively monitor the applications and servers (performance, security, file sizes, uptime, etc).
Identify poorly performing applications and servers, as well as take steps to improve performance - this includes redesign and maintenance.
Create and manage documentation and wikis related to resolutions, workarounds, day-to-day tasks, short cuts, and configuration changes.
Resolve tickets based on priority and SLAs.
Other duties assigned as needed.
Experience and Qualifications:
College degree is preferred
Minimum of 5 years of application administration, site reliability experience, experience with application and infrastructure performance and stability and operational support in large scale environments OR recent college graduate.
Skills and Physical Demands:
Prior experience with supporting cloud-based applications.
Experience with AWS and Azure (PaaS & SaaS) is required.
Knowledge of Web Hosting in Windows Environment.
Knowledge of Heroku, MuleSoft, GitHub, ADO, Sitecore, and .Net is a plus.
Knowledge of Splunk is required and knowledge of ServiceNow and AppDynamics of other APM is a plus.
Proficiency in at least one programming language (Go, Python, PowerShell, etc. ).
Willingness to learn and support various applications is a must.
Good written and verbal communications are a must.
Understanding of Agile / DevOps methodologies is a plus.
Certifications related to Microsoft / AWS are a plus.
Azure Fundamentals
Azure Administrator Associate
AWS Cloud Essentials
Requires prolonged sitting, some bending and stooping.
Occasional lifting up to 25 pounds.
Manual dexterity sufficient to operate a computer keyboard and calculator.
This position is located in-office at Love's Corporate HQ in Oklahoma City.
Our Culture:
Love’s has been fueling journeys since 1964. Headquartered in Oklahoma City, we operate 650 locations in 42 states across our family of companies. We’re committed to innovation, inclusion, and making a positive impact in the communities we serve. Come see why Love’s Travel Stops and Country Stores was recognized by really as the winner of the Better Work Award in 2023.
Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.
Divisions at Love's include:
Love's Travel Stops and Country Stores, the leading travel stop network
Gemini Motor Transport, one of the industry’s safest transportation companies
Musket Corporation, a Houston-based commodity supply, trading and logistics expert
Trillium, a Houston-based leading provider of alternative fueling solutions
Love’s Truck Care, the largest oil change, preventive maintenance and total truck care network
Job Category: Corporate
Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately *
Welcome to Love's : Love’s Travel Stops and Country Stores is looking for a Senior Application Administrator / Site Reliability Engineer to join our Platform Operations Group. As a member of the SRE team, you will help marry software engineering with system administration to build and run highly reliable, scalable, and efficient services, keep our critical applications operating by managing day to day performance that includes, hardware, software, provisioning, troubleshooting, security hardening, deployments, and engaging with other teams. The team plays a critical role in ensuring optimal application performance by working with Developers, Security, and other teams to improve performance and availability for the company and its customers.
Job Functions:
Work with other team members collaboratively in understanding and resolving application and platform issues. Ensure platform and application stability and reliability.
Write code and automation scripting (PowerShell, Terraform, Python, etc.) to reduce administration time, automate operations tasks, design for failure, measure everything, and continually raise the bar for availability, performance, and developer velocity.
Manage Internet Information Server (IIS), sites, servers, and applications.
Create CI/CD pipelines and deployment automation to deploy updates and packages to our various environments when requested by the developers and business owners.
Complete project tasks as assigned on time.
Follow established processes for change control (ITIL) and Agile methodologies.
Be part of an on-call rotation to provide 24x7 support for our applications.
Able to understand and troubleshoot complex problems and provide solutions.
Work with other members of the team, developers, analysts, and server group to provide operational support and triage.
Resolve production issues when they arise and work with other teams on their production issues when our applications are affected.
Proactively monitor the applications and servers (performance, security, file sizes, uptime, etc).
Identify poorly performing applications and servers, as well as take steps to improve performance - this includes redesign and maintenance.
Create and manage documentation and wikis related to resolutions, workarounds, day-to-day tasks, short cuts, and configuration changes.
Resolve tickets based on priority and SLAs.
Other duties assigned as needed.
Experience and Qualifications:
College degree is preferred
Minimum of 5 years of application administration, site reliability experience, experience with application and infrastructure performance and stability and operational support in large scale environments OR recent college graduate.
Skills and Physical Demands:
Prior experience with supporting cloud-based applications.
Experience with AWS and Azure (PaaS & SaaS) is required.
Knowledge of Web Hosting in Windows Environment.
Knowledge of Heroku, MuleSoft, GitHub, ADO, Sitecore, and .Net is a plus.
Knowledge of Splunk is required and knowledge of ServiceNow and AppDynamics of other APM is a plus.
Proficiency in at least one programming language (Go, Python, PowerShell, etc. ).
Willingness to learn and support various applications is a must.
Good written and verbal communications are a must.
Understanding of Agile / DevOps methodologies is a plus.
Certifications related to Microsoft / AWS are a plus.
Azure Fundamentals
Azure Administrator Associate
AWS Cloud Essentials
Requires prolonged sitting, some bending and stooping.
Occasional lifting up to 25 pounds.
Manual dexterity sufficient to operate a computer keyboard and calculator.
This position is located in-office at Love's Corporate HQ in Oklahoma City.
Our Culture:
Love’s has been fueling journeys since 1964. Headquartered in Oklahoma City, we operate 650 locations in 42 states across our family of companies. We’re committed to innovation, inclusion, and making a positive impact in the communities we serve. Come see why Love’s Travel Stops and Country Stores was recognized by really as the winner of the Better Work Award in 2023.
Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.
Divisions at Love's include:
Love's Travel Stops and Country Stores, the leading travel stop network
Gemini Motor Transport, one of the industry’s safest transportation companies
Musket Corporation, a Houston-based commodity supply, trading and logistics expert
Trillium, a Houston-based leading provider of alternative fueling solutions
Love’s Truck Care, the largest oil change, preventive maintenance and total truck care network
Job Category: Corporate
