What are the responsibilities and job description for the Human Resources Generalist position at Love's Travel Stops & Country Stores?
Req ID: 452249
Employee Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Career Development* Hiring Immediately * Hybrid work-schedule
JOB LOCATION: This position is located at Love's corporate office in Oklahoma City . This role offers a h ybrid work-schedule: typically, 3 workdays will be onsite at the corporate office in Oklahoma City, and 2 workdays can be remote. This may change depending on business need.
BASIC PURPOSE : The primary purpose of the Human Resources Generalist is to be a strategic HR partner with the management teams and assist with a variety of HR functions. The HR Generalist will be aligned with a client group along with being responsible for special projects.
MAJOR RESPONSIBILITIES:
Serve as a liaison between management and employees by handling questions, interpreting, and helping resolve work-related concerns
Handle complex employee relations matters to include employee complaints or concerns, terminations, counseling, coaching, and documentation
Handle employment claims such as unemployment and assist with escalated investigations
Interpret and explain human resources policies, procedures, laws, standards, or regulations
Advise managers on organizational policy matters such as; equal employment opportunity, work complaints, harassment allegations and other employee concerns
Provide managers with guidance and training in employee relations matters
Oversee and administer the ADA accommodations process with employees and managers
Oversee multiple aspects of performance management process within the HRIS system
Recommend changes and monitor compliance laws for related practices and employee handbooks
Analyze and provide recommendations for employee complaint trends
Monitor and evaluate headcount, turnover and other relevant HR metrics
Serve as back up for Supervisor of HR on a variety of HR or HRIS projects
Work with Learning & Development team to review content and assist as necessary
Oversee the department KPI reporting
Oversee updates and maintenance on the company Intranet pages
Other duties assigned as needed
EDUCATION AND EXPERIENCE:
Education:
HS Diploma or equivalent required
Professional certification desired
Bachelor’s Degree in HR or HR related field strongly preferred
Experience:
2-4 years of progressive HR experience is preferred
Experience and general knowledge with HR employee relations, ADA and FMLA compliance, and HR investigations.
SKILLS AND PHYSICAL DEMANDS:
Skills:
Hard Skills: knowledge of Microsoft Office, including word processing, spreadsheet and database applications, HR specific software
Soft Skills: strong presentation skills, willingness, and ability to learn from other departments, innovator, good verbal and written communication skills, strong time management skills, strong organization skills, can-do attitude, sense of urgency, ability to take constructive criticism and strong work ethic
Typical Physical Demands:
Requires normal range of hearing and vision.
Requires prolonged sitting, some bending and stooping.
Occasional lifting up to 25 pounds.
Manual dexterity sufficient to operate a computer keyboard and calculator.
**You MUST reside in the Oklahoma City metro area or be in the process of relocating to the OKC metro area in order to be considered for this position because this is not a remote position. This is a hybrid.
#LI-Hybrid
Job Function(s): Corporate
Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture.
The Love’s Family of Companies includes:
Gemini Motor Transport, one of the industry’s safest trucking fleets.
Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.
Musket, a rapidly growing, Houston-based commodities supplier and trader.
Trillium, a Houston-based alternative fuels expert.
TVC Pro-driver, a commercial driver’s license (CDL) protection subscription service.
Employee Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Career Development* Hiring Immediately * Hybrid work-schedule
JOB LOCATION: This position is located at Love's corporate office in Oklahoma City . This role offers a h ybrid work-schedule: typically, 3 workdays will be onsite at the corporate office in Oklahoma City, and 2 workdays can be remote. This may change depending on business need.
BASIC PURPOSE : The primary purpose of the Human Resources Generalist is to be a strategic HR partner with the management teams and assist with a variety of HR functions. The HR Generalist will be aligned with a client group along with being responsible for special projects.
MAJOR RESPONSIBILITIES:
Serve as a liaison between management and employees by handling questions, interpreting, and helping resolve work-related concerns
Handle complex employee relations matters to include employee complaints or concerns, terminations, counseling, coaching, and documentation
Handle employment claims such as unemployment and assist with escalated investigations
Interpret and explain human resources policies, procedures, laws, standards, or regulations
Advise managers on organizational policy matters such as; equal employment opportunity, work complaints, harassment allegations and other employee concerns
Provide managers with guidance and training in employee relations matters
Oversee and administer the ADA accommodations process with employees and managers
Oversee multiple aspects of performance management process within the HRIS system
Recommend changes and monitor compliance laws for related practices and employee handbooks
Analyze and provide recommendations for employee complaint trends
Monitor and evaluate headcount, turnover and other relevant HR metrics
Serve as back up for Supervisor of HR on a variety of HR or HRIS projects
Work with Learning & Development team to review content and assist as necessary
Oversee the department KPI reporting
Oversee updates and maintenance on the company Intranet pages
Other duties assigned as needed
EDUCATION AND EXPERIENCE:
Education:
HS Diploma or equivalent required
Professional certification desired
Bachelor’s Degree in HR or HR related field strongly preferred
Experience:
2-4 years of progressive HR experience is preferred
Experience and general knowledge with HR employee relations, ADA and FMLA compliance, and HR investigations.
SKILLS AND PHYSICAL DEMANDS:
Skills:
Hard Skills: knowledge of Microsoft Office, including word processing, spreadsheet and database applications, HR specific software
Soft Skills: strong presentation skills, willingness, and ability to learn from other departments, innovator, good verbal and written communication skills, strong time management skills, strong organization skills, can-do attitude, sense of urgency, ability to take constructive criticism and strong work ethic
Typical Physical Demands:
Requires normal range of hearing and vision.
Requires prolonged sitting, some bending and stooping.
Occasional lifting up to 25 pounds.
Manual dexterity sufficient to operate a computer keyboard and calculator.
**You MUST reside in the Oklahoma City metro area or be in the process of relocating to the OKC metro area in order to be considered for this position because this is not a remote position. This is a hybrid.
#LI-Hybrid
Job Function(s): Corporate
Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture.
The Love’s Family of Companies includes:
Gemini Motor Transport, one of the industry’s safest trucking fleets.
Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.
Musket, a rapidly growing, Houston-based commodities supplier and trader.
Trillium, a Houston-based alternative fuels expert.
TVC Pro-driver, a commercial driver’s license (CDL) protection subscription service.
