What are the responsibilities and job description for the IT Configuration Technician II position at Love's Travel Stops & Country Stores?
BASIC PURPOSE
This position is responsible for the configuration and processing of IT equipment for deployment to field and corporate users.
MAJOR RESPONSIBILITIES :
- Monitor and fulfill internal tickets for IT equipment configuration requests
- Collaborate and work with other configuration technicians to complete group projects or tasks
- Stage, configure and teardown IT equipment in staging labs for new locations or projects
- Process returned IT equipment for repair, re-use, salvage, or internal solutions
- Work with onsite installation teams to remotely configure equipment at new locations
- Provide remote IT support to installation teams at project or new locations
- Ensure configured IT assets are accurately tracked in asset management software
- Assist with inventory and warehouse management as needed
- Other duties assigned as needed
EDUCATION AND EXPERIENCE :
SKILLS AND PHYSICAL DEMANDS :
Job Function(s) : Information Technology
Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “
