What are the responsibilities and job description for the IT Configuration Technician II position at Loves Travel Stops & Country Store?
Req ID : 457850
BASIC PURPOSE : This position is responsible for the configuration and processing of IT equipment for deployment to field and corporate users.
MAJOR RESPONSIBILITIES :
- Monitor and fulfill internal tickets for IT equipment configuration requests
- Collaborate and work with other configuration technicians to complete group projects or tasks
- Stage, configure and teardown IT equipment in staging labs for new locations or projects
- Process returned IT equipment for repair, re-use, salvage, or internal solutions
- Work with onsite installation teams to remotely configure equipment at new locations
- Provide remote IT support to installation teams at project or new locations
- Ensure configured IT assets are accurately tracked in asset management software
- Assist with inventory and warehouse management as needed
- Other duties assigned as needed
EDUCATION AND EXPERIENCE :
HS Diploma or equivalent required
Intermediate knowledge with Windows OS troubleshooting and software installation
SKILLS AND PHYSICAL DEMANDS :
Able to perform repetitive tasks quickly and efficiently in support of large scale deployments
Requires prolonged sitting, some bending and stooping.
Job Function(s) : Information Technology
Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes :
