What are the responsibilities and job description for the Reconciliation Coordinator position at Love's Travel Stops & Country Stores?
Req ID: 458356
BASIC PURPOSE: The primary purpose of the Credit Card Reconciliation Coordinator is to reconcile Credit card transactions ensuring payments, recoveries, and adjustments are made resolved timely and accurately. This position will also be responsible for ensuring payment processing is correctly setup for new locations or new proof of concepts and that underlying data is available for reconciliation and tracking. The position will also serve as backup for Chargeback resolutions as needed.
MAJOR RESPONSIBILITIES:
Reconcile Credit card transactions using ReconNet software and or other Reconciliations. This includes analyzing and timely coding outstanding items according to procedures.
Ensure items are coded for collections
Ensure items are coded for missing sales
Ensure any anomalies identified are escalated as needed
Sation ID setups
Request setups as needed for Credit Cards and Fleet Cards as needed
Recoveries and Reversals
Credit Card Chargebacks and Ticket Retrievals
Ensure timely responses to all Credit Card Chargebacks and Ticket Retrievals
Ensure any anomalies are identified and escalated as needed
Other items assigned as needed
EDUCATION AND EXPERIENCE:
Education:
High school diploma or equivalent
Experience:
1-3 years experience in accounting is preferred
1-3 years experience in reconciliations preferred
1-3 years customer service experience is preferred
SKILLS AND PHYSICAL DEMANDS:
Skills:
Knowledge of Microsoft Office, advanced knowledge of Excel and PowerBI is preferred
High level of direct customer contact requiring excellent oral and written communication skills
Ability and desire to work in a team environment
Typical Physical Demands:
Requires prolonged sitting, some bending and stooping
Occasional lifting up to 25 pounds
Manual dexterity sufficient to operate a computer keyboard and calculator
Requires normal range of hearing and vision
Job Function(s): Accounting and Finance
Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:
Gemini Motor Transport, one of the industry’s safest trucking fleets
Speedco, the light mechanical and trucking service specialists
Musket, a rapidly growing, Houston-based commodities supplier and trader
Trillium, a Houston-based alternative fuels expert
BASIC PURPOSE: The primary purpose of the Credit Card Reconciliation Coordinator is to reconcile Credit card transactions ensuring payments, recoveries, and adjustments are made resolved timely and accurately. This position will also be responsible for ensuring payment processing is correctly setup for new locations or new proof of concepts and that underlying data is available for reconciliation and tracking. The position will also serve as backup for Chargeback resolutions as needed.
MAJOR RESPONSIBILITIES:
Reconcile Credit card transactions using ReconNet software and or other Reconciliations. This includes analyzing and timely coding outstanding items according to procedures.
Ensure items are coded for collections
Ensure items are coded for missing sales
Ensure any anomalies identified are escalated as needed
Sation ID setups
Request setups as needed for Credit Cards and Fleet Cards as needed
Recoveries and Reversals
Credit Card Chargebacks and Ticket Retrievals
Ensure timely responses to all Credit Card Chargebacks and Ticket Retrievals
Ensure any anomalies are identified and escalated as needed
Other items assigned as needed
EDUCATION AND EXPERIENCE:
Education:
High school diploma or equivalent
Experience:
1-3 years experience in accounting is preferred
1-3 years experience in reconciliations preferred
1-3 years customer service experience is preferred
SKILLS AND PHYSICAL DEMANDS:
Skills:
Knowledge of Microsoft Office, advanced knowledge of Excel and PowerBI is preferred
High level of direct customer contact requiring excellent oral and written communication skills
Ability and desire to work in a team environment
Typical Physical Demands:
Requires prolonged sitting, some bending and stooping
Occasional lifting up to 25 pounds
Manual dexterity sufficient to operate a computer keyboard and calculator
Requires normal range of hearing and vision
Job Function(s): Accounting and Finance
Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:
Gemini Motor Transport, one of the industry’s safest trucking fleets
Speedco, the light mechanical and trucking service specialists
Musket, a rapidly growing, Houston-based commodities supplier and trader
Trillium, a Houston-based alternative fuels expert
