What are the responsibilities and job description for the Patient Access Specialist-Albuquerque Westside position at Lovelace Health System?
Overview
We are seeking a dedicated and detail-oriented Patient Access Specialist to join our healthcare team. This role is pivotal in ensuring a smooth patient experience from the moment they enter our facility. The ideal candidate will have a strong background in medical office operations, including scheduling, documentation review, and familiarity with electronic health record systems such as Athenahealth and Epic. As a Patient Access Specialist, you will be responsible for managing patient information, coordinating appointments, and ensuring compliance with coding standards such as ICD-10.
Hours are Monday-Friday 7:30am-4:00pm
Responsibilities
- Greet patients upon arrival and assist them with the check-in process.
- Review and verify patient documentation for accuracy and completeness.
- Schedule appointments efficiently while considering patient needs and availability.
- Maintain organized records of patient interactions and ensure data is accurately entered into electronic health record systems.
- Collaborate with medical staff to ensure seamless communication regarding patient care requirements.
- Assist in coding procedures and ensure compliance with relevant regulations.
- Address patient inquiries regarding services, insurance, and billing processes.
- Support office management tasks to enhance operational efficiency within the department.
Requirements
- Previous experience in a medical office setting is preferred.
- Proficient in documentation review and understanding of medical terminology.
- Familiarity with electronic health record systems such as Athenahealth or Epic is highly desirable.
- Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
- Excellent communication skills to effectively interact with patients and healthcare professionals.
- Ability to work collaboratively within a team-oriented environment while maintaining professionalism at all times.
Join us in making a difference in patient care by applying your skills as a Patient Access Specialist!
Job Type: Full-time
Pay: From $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $17
