What are the responsibilities and job description for the Desktop Support Tech II position at Lovelace Medical Center?
Overview
Join our team as a day shift, full-time, IT Desktop Support Technician II in Albuquerque, NM.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
- Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
- People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
- Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
- Lovelace Health System includes six hospitals, 51 health care clinics and seven outpatient therapy clinics, with 619 inpatient beds and employs a team of more than 3,400, including more than 263 health care providers.
Responsibilities
A Desktop Services Technician II provides support and quality service to X staff by installing, inspecting, maintaining, troubleshooting, and repairing personal computers, peripherals, network printers, and other technology devices
Qualifications
Job Requirements:
- 5 years of progressive experience in a desktop support role
- Familiar with MS applications
- Performs other duties as required to meet departmental and organizational objectives
Preferred Job Requirements:
- Experience in a Healthcare environment a plus
- Experience with Microsoft's SCCM (System Center Configuration Manager) is a plus
- Experience with VDI’s a plus
- Certifications (A , MCP) a plus
- Basic support of application and database servers a plus
