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Customer Service Coordinator/ CSC Ortho

Lovelace Women's Hospital
Albuquerque, NM Full Time
POSTED ON 12/3/2024 CLOSED ON 2/16/2025

What are the responsibilities and job description for the Customer Service Coordinator/ CSC Ortho position at Lovelace Women's Hospital?

Overview

Join our team as a day shift, full-time, Ortho Customer Service Coordinator (CSC) in Amarillo, TX. 

 

Why Join Us? 

 

Thrive in a People-First Environment and Make Healthcare Better 

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. 
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. 
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care. 

Get to Know Your Team: 

  • Lovelace Health System includes six hospitals, 51 health care clinics, and seven outpatient therapy clinics, with 619 inpatient beds and employs a team of more than 3,400, including more than 263 health care providers.

Responsibilities

  • Provides direct customer service and front desk assistance for assigned departments including but not limited to admitting, registering, scheduling, and verifying insurance.
  • Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
  • Adheres to policies, procedures, and regulations to ensure compliance and patient safety.

Qualifications

Job Requirements: 

  • High School diploma or GED 
  • Medical Terminology
  • One (1) year of previously related experience.

Preferred Job Requirements: 

  • Associate’s Degree in a related field of study.
  • Previous medical office experience.
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