What are the responsibilities and job description for the Customer Service Associate position at Loves Travel Stops & Country Store?
Job Overview :
We are a 60-year family-owned enterprise that creates an environment where team members can thrive. Our core business is travel stops and convenience stores with more than 630 locations in 42 states. We offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel, and wholesale fuel customers.
About Us :
Innovation and perseverance continue to lead the way for our family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. Giving back to communities we serve and maintaining an inclusive and diverse workplace are hallmarks of our award-winning culture.
Our Culture :
We strive to create an environment where team members can build a rewarding career with unmatched growth opportunities. As an Equal Opportunity Employer, we encourage veterans to apply.
Job Responsibilities :
Provide general customer service duties, including helping customers find items, answering questions about products and services, and addressing customer needs.
Balance a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
Use various methods and technology to ensure proper food safety conditions of our fresh food and deli products.
Be responsible for cleaning your direct working area, the sales floor, restrooms, showers, gas / diesel pumps, and completing trash runs.
Additional duties may include cross-training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles.
Ability to move, lift 25 pounds, and work in various temperatures.
