What are the responsibilities and job description for the Customer Service Lead position at Loves Travel Stops & Country Store?
Job Overview
Loves Travel Stops and Country Stores is seeking a highly skilled and experienced Assistant Restaurant General Manager to join our team. As a key member of our leadership team, you will play a critical role in ensuring the smooth operation of our restaurant and providing exceptional customer service.
Responsibilities:
- Manage daily restaurant operations to ensure a safe, clean, and well-maintained facility through facilities and equipment maintenance along with adherence to proper food safety procedures.
- Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
- Assist the Restaurant Manager with scheduling and cash handling, and complete daily, weekly, and monthly reporting.
- Work with the team to prepare and package customer orders in a timely manner to maximize customer service expectations and results.
Qualifications:
- 1 year of restaurant management experience.
- 1 year of managing operations with an annual sales volume of $1 million.
- 1 year of affecting and deciphering budgets and P&L statements.
- 1 year of supervising and training 5-10 employees.
- Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
- A valid driver's license and ability to successfully complete a pre-employment background check and drug screening.
Our Culture:
Come see why Loves Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. We are committed to providing a positive and inclusive work environment that values diversity and encourages growth and development.
