What are the responsibilities and job description for the Customer Service Representative position at Loves Travel Stops & Country Store?
Company Overview
Loves Travel Stops & Country Stores is a 60-year family-owned enterprise that fosters an environment where team members can thrive and drive the company forward. Our mission is to create a rewarding career with unmatched growth opportunities.
About Us
We are a leading travel stop and convenience store chain with more than 630 locations in 42 states. We serve professional drivers, fleets, four-wheel customers, RVers, alternative fuel, and wholesale fuel customers.
Job Description
We are seeking a skilled Customer Service Representative to join our team. As a Retail Sales Associate, you will provide fast, friendly, and accurate services for customers while maintaining clean places with friendly faces.
Responsibilities
- General customer service duties including helping customers find items, answering questions about products and services, and addressing customer needs.
- Balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
- Use various methods and technology to ensure proper food safety conditions of our fresh food and deli products.
- Responsibility for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
- Cross-training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles.
Requirements
- Able to move and lift 25 pounds.
- Able to work in various temperatures.
- No experience? No problem. We will teach you.
