What are the responsibilities and job description for the Customer Service Representative position at Loves Travel Stops & Country Store?
**About Us**
Lovely family-owned business with over 60 years of history, creating an environment where team members can thrive and drive the company forward.
We are a 42-state strong travel stop and convenience store chain, providing value to professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers.
We maintain an inclusive and diverse workplace and give back to our communities. Our award-winning culture is recognized by Indeed as the winner of the Better Work Award in 2023.
About the Job
As a cashier and customer service specialist, you will work in a fast-paced environment and maintain clean places while having friendly faces.
You will provide fast, friendly, and accurate services for customers, performing various duties depending on business needs.
No experience? No problem. We will teach you!
Your Key Responsibilities
- General customer service duties including helping customers find items, answering questions about products and services, and addressing customer needs.
- Balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
- Use a variety of methods and technology to ensure proper food safety conditions of our fresh food and deli products.
- Responsibility for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
- Additonal duties could include cross training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles.
Your Skills and Qualifications
To be successful in this role, you must have:
- Ability to move, lift 25 pounds.
- Ability to work in various temperatures.
Our Benefits
We offer:
- Paid Time Off
- Flexible Scheduling
- 401(k) – 100% Match up to 5%
- Medical/Dental/Vision Insurance after 30 days
- Career Development Opportunities