Restaurant Operations Director

Job Description

As a key member of our management team, the Restaurant General Manager plays a crucial role in ensuring the seamless operation of our high-volume restaurants and fresh kitchens. This includes leading staff to provide exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction.

Key Responsibilities:

• Safety and Sanitation: Ensure a safe, clean, and well-maintained kitchen, adhering to proper food safety procedures.
• Sales Growth: Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
• Task Execution: Assist the General Manager with task execution, completion, and follow effective safety practices, schedule, and cash integrity, talent acquisition and development, and complete daily, weekly, and monthly reporting.
• Team Collaboration: Work alongside team members to coach and develop in preparing and packaging customer orders in a timely manner and to maximize customer service expectations.

Requirements:

• 2 years restaurant management experience.
• 2 years managing operations with an annual sales volume of $1M
• 2 years affecting and deciphering budgets and P&L statements.

Skills and Demands:

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.