Auto Service Manager, Top Tier Salary, Experience Req'd

1001 Johnnie Dodds Blvd., Mt Pleasant, SC 29464Automotive Service ManagerExperience as an Auto Service Manager / Director Required.Join Our Team as an Automotive Service Managerat Low Country Volkswagen!At , we take pride in our experienced and dedicated team, committed to delivering exceptional service and customer satisfaction. We believe that culture makes a difference, and our core focus is building lasting relationships—with our employees, customers, and the community.We are seeking a dynamic and results-driven Automotive Service Manager with strong leadership and customer service skills. Employee and customer retention are key priorities, and we need a leader who can foster both. This is an outstanding opportunity to advance your career in a thriving, team-oriented environment.As the Service Manager, you will oversee the daily operations of our state-of-the-art Service Department, ensuring efficiency, productivity, and an exceptional customer experience . You will lead a team of skilled technicians, drive high CSI scores, streamline workflow, and maximize profitability—all while maintaining a positive and collaborative workplace culture.If you’re ready to take the next step in your career, apply today!We offer a generous benefits package and superior compensation, including : Competitive pay plan with performance-based incentivesMedical, Dental, and Vision InsuranceFully covered Supplemental Short & Long-Term DisabilityPaid Vacation401(k) Retirement Plan – With company matchFlexible Spending AccountState-of-the-art Service Center with advanced technology and equipmentResponsibilities—Automotive Service Manager : Oversee and manage the daily operations of the Service Department to ensure maximum efficiency and customer satisfactionSupervise, train, and mentor a team of service technicians and advisors to ensure high-quality work and exceptional customer serviceEnsure that all service work is completed according to dealership and factory standardsMonitor key performance indicators (KPIs) such as customer satisfaction (CSI), technician productivity, and department profitabilityManage service department schedules, ensuring optimal staffing and timely completion of work ordersHandle customer concerns and complaints in a professional and efficient mannerWork closely with the Parts Department to ensure parts availability and inventory managementReview and approve service orders and estimates, ensuring accuracy and proper documentationMaintain compliance with dealership policies, factory requirements, and safety standardsStay up to date with automotive industry trends and technologies to provide relevant solutionsDrive and support factory and dealership-sponsored training programs for service team developmentMaintain cleanliness and organization of the Service Department, ensuring a safe and productive work environmentQualifications—Automotive Service Manager : Proven experience as an Automotive Service Manager or in a similar leadership roleStrong understanding of service department operations, including workflow, customer service, and profitabilityExcellent leadership skills with the ability to motivate, develop, and lead a teamExceptional customer service skills with a focus on CSI (Customer Satisfaction Index)Strong organizational, communication, and problem-solving skillsAbility to manage multiple tasks in a fast-paced environment while maintaining high standardsProficiency in CDK software and understanding of automotive service operationsHigh school diploma or equivalent required; additional automotive certifications or management training is a plusResume must be uploaded, and online assessment completed for immediate considerationValid driver’s license with a clean driving recordMust pass pre-employment testing, including background checks and drug screeningMust be authorized to work in the U.S. without sponsorship and be a current residentWe are an Equal Opportunity Employer.All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.