What are the responsibilities and job description for the Customer Service Representative position at Lowe's?
About the Role:
We are seeking a Customer Service Representative to join our team at Lowe's. As a key member of our sales floor, you will be responsible for providing exceptional customer service, answering questions, and delivering friendly and professional interactions.
Key Responsibilities:
- Welcome customers to our store, answer their questions, and provide product information
- Assist customers with locating and handling merchandise
- Process orders and deliveries accurately to ensure timely and efficient service
- Cross-train in other areas of the store to enhance customer experience
Requirements:
- 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information
- 6 months of experience using common retail technology, such as smart phones and tablets
- Reading, writing, and performing basic arithmetic (addition and subtraction)
Benefits:
- Competitive hourly pay rate of $16.00 - $16.65 per hour
- Opportunities for career growth and advancement
- A range of benefits, including health insurance options, tuition assistance, and employee stock purchase plan
Salary : $16 - $17
