What are the responsibilities and job description for the Strategic Account Manager position at Lowe's?
Essential Functions :
- Responsible for the profitable sales and growth of national accounts by addressing gaps in partnerships (i.e., service, installation, product availability, marketing, etc.) and develop solutions in collaboration with Directors of Property Management, Divisional Pro Sales Directors, Director of Lowes Pro Renovations, and sub-ordinate roles within each of the outside sales segments.
- Lead a joint strategic account planning process that focuses on mutual value creation and customer lifetime value over the short, mid, and long term.
- Understand customers’ long-term business goals, associated pain points, and identify suitable upselling and cross-selling opportunities and solutions.
- Build customer relationships with strategic decision makers while developing an understanding of their internal organizational landscape and how it influences strategic initiatives.
- Cultivate consulting relationships with customers to provide best in class service, develop future business opportunities, and gain referrals.
- Execute successful contract renewals and negotiate pricing updates with strategic accounts when necessary.
- Conduct comprehensive account reviews with assigned strategic customers to ensure alignment of stated objectives.
- Coordinate post-sale follow-up activities to ensure customers' expectations are met.
- Provide guidance to field sales leadership and associates on execution and management of customer contract requirements.
- Attend various trade associations and meetings to demonstrate and promote our products as well as understand and expand knowledge of account sectors, vertical business, strategic competitors, and further expertise within the industry.
Minimum Requirements :
Pay Range : $83,500.00 - $139,400.00 annually
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and / or experience. For information regarding our benefit programs and eligibility, please visit our benefits page (https : / / talent.lowes.com / us / en / benefits) .
Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties : accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe’s employees; and adhering to and monitoring compliance and safety guidelines.
Pay Range : $83,500.00 - $139,400.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and / or experience. For information regarding our benefit programs and eligibility, please visit https : / / talent.lowes.com / us / en / benefits.
Salary : $83,500 - $139,400
