Performs highly complex (senior-level) graphic and multimedia design and production work designing, illustrating, and producing graphics and interactive media materials. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Develop designs for the 9-1-1 District which include: database, location validation, mapping, PSAP operations, public education, training programs, and LRGVDC. Designs and produces graphics and interactive media materials using traditional and new creative options as part of a comprehensive communications effort. Research, plan, and prepare operating and production procedures, production methods, and reports. Plan, design, develop, and produce graphics and interactive media materials. Coordinate graphic and/or multimedia design needs with agency staff and provide technical advice on graphics and/or multimedia designs. Review and approve production proofs. Prepare operating and production procedures and reports. Research, plan, and implement operating and production methods. Make presentations to staff or the public on the development of agency creative interactive media materials. Serve as a liaison with contractors, printers, and suppliers on media projects and the procurement of materials and supplies. Help analyze content for accessibility. Ensure that content is accessible to all audiences Design animations, video intros, and explainer videos for various platforms. Edit video content to include text overlays, transitions, and branding elements. Consult with agency staff and provide technical advice on graphics and/or multimedia designs. Maintains design programs, design system components, and equipment. Maintains an archive of electronic production files, artwork, and images. Presents mockups for approval and formally presents final products to agency staff. Troubleshoots system hardware and software problems. Coordinates printing needs to ensure quality and cost-effective printing. Provides staff support for the advisory committees and the governing body. Attends local and out-of-town 9-1-1 meetings, conferences, seminars, outreach events, and workshops as required and approved. Including those scheduled during non-regular business hours, evenings, and on weekends. Assists PSAPs and local governments in developing ongoing emergency communications, training plans, and upgrading services. Performs other related duties as may be assigned. May require doing fieldwork with exposure to outdoor conditions, carry 25 - 30lbs in some cases, as necessary.

Knowledge of: graphic and multimedia design; non-computer-based and media graphics production methods, techniques, and equipment; animation; design principles; printing processes; and publishing industry standards and operations. Skill in: the use of graphic design software and multimedia packages. Ability to: plan the preparation of graphic design and multimedia design projects, to design and produce graphics and interactive media materials, and to communicate effectively in English and Spanish is preferred.

ACCEPTABLE EXPERIENCE AND EDUCATION:

Bachelor’s degree in visual communication design, graphic design, communication or in a related field; High school graduate or its equivalent; plus at least four (4) years of experience, and education that provides the required knowledge, skills, and abilities.

CERTIFICATES AND LICENSES REQUIRED:

• Valid/Current Texas Driver’s License
• May be required to be registered, certified, or licensed in a specialty area