Human Resources Generalist

The Human Resources Generalist (HRG) works under the general direction of the CEO. The HRG provides a wide variety of both complex and routine administrative services. This position carries out responsibilities in the following functional areas: Recruitment & Selection, Compensation & Benefits, Employee Relations, Training & Development and Staffing Management. Reviews and implements policies to ensure compliance with state and federal laws and regulations. Advises management in labor relations, employee engagement and performance management issues. Provides technical assistance to Board Management/ Staff on HR related topics.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Recruitment & Selection

• Work with department managers to define hiring criteria ensuring job descriptions are updated accordingly and assist management in identifying and creating job related interview questions.
• Post open positions, review employment applications to evaluate eligibility, coordinate applicants for interviews and testing and participate in interviews as needed.
• Maintain all applicant related documents and collect and disseminate interview and test scores.
• Serve as the primary point of contact for applicants, check applicant references, conduct background check, coordinate drug testing, and make job offers.
• Conduct orientation of new hires, coordinate meeting with all departments, ensure all paperwork is signed, create employee file, and add new hire to Human Resource Information System (HRIS)

Compensation & Benefits:

Evaluates and compares existing company benefits with those of other employers by participating in area and industry surveys. Analyzes results of surveys and develops recommendations for management review.

• Develops census data to solicit insurance companies for quotations.
• Conducts employee meetings and arranges for enrollment of employees in optional plans.
• Revises and reissues all communications material on benefits according to plan requirements.
• Process required documentation to ensure accurate record keeping and proper deductions.
• Assures company compliance with provisions of ERISA, IRS, DOL, and other regulatory agencies.
• Resolves employee concerns related to health and welfare plans as well as retirement plans, functioning as liaison with various carriers.
• Participate in the administration of the compensation program; update Job Descriptions (JD’s), coordinate job evaluations, run salary market reports by position, and review salary pay ranges, as needed.
• Process salary changes, promotions and incentives and update HRIS records.

Employee Relations:

Maintains current knowledge of state and federal laws and regulations to ensure compliance.

• Plans, develops, revise, and implement human resources policies, procedures, and forms under CEO supervision.
• Provides training and counseling to board staff on personnel issues, rules, polices, and regulations related to human resources management.
• Monitors performance evaluations of all employees, provides coaching to management and trains personnel on Employee Performance Review (EPR) process and tools.
• Provides advice and assistance on classification, compensation, recruitment, retention, benefits, leave provisions, employee relations, and salary administration matters.
• Facilitate Survey of Employee Engagement meetings, research alternatives and present to CEO.
• Reviews employee complaints, ensuring accurate and timely resolution and documentation of concerns and issues.
• Assist in processing and investigating employee grievances and preparing recommendations for resolution under CEO and lawyer supervision.

Training & Development:

Conducts the needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.

• Designs and develops HR training programs on benefits and internal procedures as needed.
• Ensure employees take mandatory TWC trainings and compile a monthly training log.
• Conducts new employee orientation to ensure employees understand WFS policies and benefits.