What are the responsibilities and job description for the Part Time JKO Help Desk (11AM - 11PM Sat-Sun) (DOD Secret Clearance req) position at Loyola Enterprises Inc.?
Job Description: Part Time JKO Help Desk (Suffolk, VA) Sat – Sun 11AM – 11PM
Note: Cannot have an existing @army, @af, @navy, or an @usmc email account
Clearance: DOD Secret clearance required
Requirement: Immediate hire, Part Time
Schedule: Part Time Hours of Operation: Two 12 hour shifts, Sat – Sun 11AM – 11PM
Location: Joint Staff J7 Suffolk Virginia
Compensation: $25 per hour based on experience
Education: Bachelor s degree in a technical field is a plus.
Email Requirements:
- Must have or be able to get an @mail.mil work email address.
- Cannot keep an existing @army, @af, @navy, @usmc email.
Job Description: Joint Staff J7 (JSJ7) Joint Knowledge Online (JKO) Help Desk weekend position.
Qualifications:
- Must be able to access DOD Microsoft Office 365. Experience using other MS Office products a plus.
- Basic understanding of Internet functions, and working browsers (Edge, Chrome, Firefox).
- 6 months Help Desk experience (desired) using Remedy or similar ticketing program.
- Experience training military and civilian personnel via computer based and web-based applications.
- Use of portals, Learning Management Systems (LMS).
- Verbal and written communications skills.
Job Summary:
- Check browser settings and basic browser trouble shooting.
- Respond to telephone calls and e-mail messages to help customers with computer problems.
- Listen to the customer, ask questions to diagnose the nature of the problem, and then patiently walk the customer through the problem-solving steps.
Please contact me or reply to my e-mail if you are interested in discussing so we can make an offer to you.
Thank you
Sincerely,
Benito Loyola Benito@Loyola.com
President
Loyola Enterprises Inc. www.Loyola.com
2984 S. Lynnhaven Road, Suite 101
Virginia Beach, VA. 23452Cell 757-718-0699
757-498-6118 x10
Fax 757-498-6110
Loyola is an Equal Opportunity Employer
Loyola is a certified Service Disabled Veteran and Minority Owned Small Disadvantaged Business (SDVOSB, VOSB, MOSB and SDB)
Job Type: Part-time
Pay: From $25.00 per hour
Schedule:
- Weekends only
Security clearance:
- Secret (Required)
Work Location: In person
Salary : $25
