What are the responsibilities and job description for the Entry Level Customer Service position at LP Consulting?
Overview
We are seeking a motivated and enthusiastic Entry Level Customer Service Representative to join our dynamic team. This position is ideal for individuals looking to start their career in customer service and develop essential skills in a supportive environment. The successful candidate will play a key role in providing exceptional service to our customers, ensuring their needs are met with professionalism and efficiency.
Duties
- Provide outstanding customer support by addressing inquiries and resolving issues promptly.
- Analyze customer needs and recommend appropriate products or services to enhance their experience.
- Communicate effectively with customers through various channels, including phone, email, and chat.
- Perform data entry tasks to update customer information and track interactions in the system.
- Collaborate with team members to improve service delivery and contribute to a positive work environment.
- Assist in office tasks as needed, ensuring smooth operations within the customer service department.
Skills
- Strong customer support skills with a focus on delivering excellent service.
- Ability to analyze situations and provide effective solutions.
- Basic sales skills to promote products or services effectively.
- Proficiency in computer systems for data entry and record management.
- Excellent communication skills, both verbal and written.
- Experience with cash handling procedures is preferred.
- Bilingual or multilingual abilities are a plus, enhancing communication with diverse customers.
- Familiarity with office environments and administrative tasks is advantageous.
Join us as an Entry Level Customer Service Representative and embark on a rewarding career path where you can grow your skills while making a difference in our customers' experiences.
Job Type: Full-time
Pay: $58,516.00 - $60,567.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- Morning shift
Work Location: In person
Salary : $58,516 - $60,567
