What are the responsibilities and job description for the HOA Single Family Association Assistant Manager position at LPI Property Management?
Company Vision:
Full Service Made Simple.
At LPI Property Management, our vision is to be the trusted leader in delivering comprehensive, innovative, and hassle-free solutions to our clients. We believe in making full-service experiences simple, efficient, and seamless, empowering our customers to focus on what matters most to them. By combining cutting-edge technology, expert insights, and a commitment to excellence, we strive to exceed expectations and make complex processes feel effortless. Our core mission is to serve thriving communities and the dedicated individuals who lead them.
Job Description:
We are looking for a professional, detail-oriented, and highly organized individual to join our team in a full-time, permanent role. This position will support a dynamic, fast-paced Homeowners Association Property Management company, where attention to detail and strong organizational skills are key to success.
- Full-time Day Shift; Hours: Monday through Thursday 9 am to 5 pm, Fridays 9 am to 4 pm, with occasional evenings and weekends as required
- Pay is based on experience
- Competitive benefits including health insurance and PTO
Responsibilities:
- Assist in managing resident relations by addressing phone calls, comments, and concerns in a professional and timely manner
- Assist in overseeing the day-to-day administrative operations for the properties under management
- Implement and enforce policies and procedures to ensure communities are well-managed and well-maintained
- Organize and maintain official records for each property, ensuring accurate and up-to-date documentation
- Attend evening Board meetings, assisting with note-taking and carrying out any required follow-up actions ( Board Meetings are typically done in the evenings)
- Solicit and manage maintenance bids, presenting them to the Board of Directors for review and approval
- Coordinate and oversee special projects as assigned by the Board of Directors, ensuring successful completion and alignment with community goals
Qualifications:
- A minimum of 3 years of customer service experience is required
- MUST be available to attend evening Board meetings
- MUST have strong proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent organizational skills with keen attention to detail
- Ability to prioritize tasks and meet multiple deadlines in a fast-paced environment
- Strong problem-solving skills and the ability to think critically under pressure
- High School Diploma or equivalent experience is required
- Bilingual skills are a plus
If you are passionate about customer service and thrive in an administrative role, we encourage you to apply today!
Job Type: Full-time
Pay: From $48,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $48,000